What are the responsibilities and job description for the Assistant Store Manager, Visual position at Tuckernuck?
Title: Assistant Store Manager, Visual
Location: Flagship Store - Washington, D.C.
Salary: Competitive salary and benefits package based on qualifications; classified as full-time salaried; exempt and not eligible for overtime.
Reports to: Flagship Store Manager
Travel: Occasional travel may be required
Position Overview
The Assistant Store Manager, Visual will be responsible for creating visually appealing displays and layouts that drive sales and enhance the overall shopping experience, while also actively engaging in sales activities. You will collaborate with store management, merchandising, and marketing teams to ensure our retail environment reflects our brand’s identity and engages customers effectively. You will also be responsible for providing personalized service to our customers and building strong relationships to increase customer loyalty and drive sales.
Core Responsibilities
- Merchandising Responsibilities
- Develop and execute visual merchandising strategies that align with the brand’s aesthetic and drive sales
- Set up visually appealing displays, window displays, and in-store layouts that attract and engage customers
- Implement visual merchandising strategies to promote products and seasonal campaigns effectively
- Collaborate with marketing teams to align merchandising efforts with promotional campaigns and seasonal changes
- Maintain and update display materials, signage, and props to ensure freshness and relevance
- Monitor and analyze sales data and customer feedback to optimize merchandising strategies and improve sales performance
- Stay updated on industry trends and competitor activities to identify opportunities for improvement
- Train and educate sales associates on visual merchandising standards and techniques
- Store Stylist and Clienteling Responsibilities
- Greet and assist customers in a friendly and professional manner, providing product information and recommendations as needed
- Build and maintain strong relationships with customers through personalized communication and exceptional service
- Use customer data and preferences to anticipate needs and offer personalized product recommendations
- Proactively reach out to customers through various channels to inform them about new arrivals and events
- Provide styling advice and guidance based on customer preferences and purchase history
- Act as a brand ambassador, ensuring customers receive a consistent and exceptional experience
- Collaborate with the management team and stylists to meet and exceed sales goals
Minimum Qualifications
- At least 5 years of retail and visual merchandising experience
- Proven experience in a visual merchandising and retail sales environment, with a strong understanding of merchandising principles
- Excellent communication and interpersonal skills, with a customer-oriented approach
Knowledge/Skills/Abilities
- Passion for the Tuckernuck brand
- Customer first mindset
- Positive attitude
- Proactive nature. See something’s not working? Do some brainstorming and help fix it.
- Ability to thrive in a fast-paced environment
- Driven by an entrepreneurial spirit
Core Values
The successful candidate will also demonstrate the following core values that inspire the Tuckernuck team to make a difference.
- Teamwork Makes the Dream Work
- Find the Fun
- Stay Authentic
- Respect
- Entrepreneurial Spirit
- Start Strong & Finish Strong
- Have Courage
Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.
