Loan Manager- Part Time Permanent

Tucson Jewish Free Loan

Loan Manager

The Tucson Jewish Free Loan (TJFL) is an interest-free, non-sectarian, 501(c)(3) non-profit organization offering financial assistance to the Tucson community since 1947.

Life can be challenging for all of us no matter our background, education or social status. Hard times often hit with no warning at all. Sometimes people simply need support in achieving a lifelong dream. Our goal is to help people help themselves. Borrowers can feel they have a partner that believes in them and is their champion.

Whether financial assistance is needed to pay medical bills, rent and utilities, school tuition and other life events, The Free Loan can help. We lend a hand to those in need, not a handout.

Loan applicants are treated confidentially with loving kindness. Those who meet our established criteria have an opportunity to receive interest-free financial assistance while maintaining their self-respect and dignity.

As borrowers re-pay their loans, funds are recycled and made available for new loans.

We are seeking a dynamic individual to join our team. The Loan Manager will report directly to the Executive Director. Our ideal candidate will be a compassionate and empathetic self-starter, with impeccable time management, attention to detail, strong communication skills, and experience with organization operations.

Responsibilities:

• Loan Processing
• Review of applications
• Verify financial details statements
• Run evaluate credit reports
• Interview applicants
• Prepare loan origination documents
• Coordination, oversight and management of volunteer loan committee
• Create loan summaries and distribute to committee for review
• Collect and validate responses
• Monitor processes and procedure
• Organize and implement trainings and meeting
• Borrower Relations- Support Management
• Regular communications for relationship trust building
• Collections
• ED Support
• Assist ED with operational functions
• Lead organization in absence of ED
• Administrative Support for all aspects of the organization
• Attend participate in board and committee meetings
• Community Relations
• Serve as lead staff member for Events Committee
• Represent TJFL at stakeholder meetings events
• Showcase the organization at community outreach events opportunities
• Administrative
• Database Management
• Assist in the implementation of new software and systems
• Maintain accuracy of data and clients
• Bookkeeping
• Program management
• Create, run, and present reports:
• Loans
• Borrowers
• Delinquencies

Requirements:

• High school diploma or equivalent required, bachelor’s degree preferred
• Minimum of 2 years office assistant employment
• Expert in Customer Service and Relationship Building (with a focus on compassion and empathy to work with individuals in difficult situations.)
• Commitment to confidentiality and integrity
• Proficiency with Microsoft Office Suite
• Drive to learn grow
• Bilingual (Spanish) preferred

Schedule Compensation:

• 20-24hrs/week, M-F
• Set schedule to be determined between ED and hired applicant
• $19/hr

More About Tucson Free Loan:

• TZEDEK, TZEDAKAH, TIKKUN OLAM We honor Jewish Ideals. We are dedicated to the Jewish values that inspired our founding in 1947: A commitment to Tzedek (Justice); to Tzedakah (Righteousness /Charity); and to Tikkun Olam (the goal of Repairing the World).
• MISSION Tucson Jewish Free Loan provides interest-free loans to help Southern Arizonans achieve economic self-sufficiency with dignity.
• VISION Tucson Jewish Free Loan seeks to create a more equitable Southern Arizona where everyone has equal access to capital and all residents can participate in the growth and prosperity of their communities.
• HUMAN DIGNITY We respect the inherent dignity and worth of every human being. We seek to provide a helping hand to those in need, regardless of race, ethnicity, religion, sexual orientation or gender expression, past incarceration, or immigrant status. We strive to treat every individual with compassion and empathy for their unique situation. We advocate policies that ensure fairness and equity for all.
• RELATIONSHIPS We embrace and cultivate relationships – with borrowers, partner organizations, and donors. Developing relationships is key to how we work with borrowers, who are often referred to us by partner agencies in their communities. We strive to understand each potential borrower’s needs and, if the borrower is eligible, to structure a loan that meets those needs. When appropriate, our board and staff provide assistance or advice, and we often refer potential borrowers to other resources. Finally, we value our relationships with donors, both individual and institutional, who financially support our work, provide connections to other resources as well as additional insights into the community, and serve as advocates for our mission.
• COMMUNITY We believe in building an inclusive and accessible community where all residents feel they belong. We are committed to creating an environment of belonging (rather than just welcoming) by prioritizing diversity within organizational policy, programming, recruitment, marketing, board development, and community engagement.
• CREATIVITY We strive to be creative in response to change. We aim to be agile and strategic in the face of evolving circumstances in our community and in the lives of our borrowers.

It is the policy of Tucson Jewish Free Loan to provide equal employment opportunity (EEO) to all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Qualified applicants are encouraged to apply by submitting a resume highlighting relevant employment experience. Applications will continue to be accepted until position is filled. Qualified applicants will be contacted and have an interview scheduled.

Job Type: Part-time

Pay: From $19.00 per hour

Expected hours: 20 – 24 per week

Physical Setting:

• Office

Schedule:

• Choose your own hours
• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service: 2 years (Required)

Ability to Relocate:

• Tucson, AZ 85711: Relocate before starting work (Required)

Work Location: In person

Salary : $19