Inbound Receptionist - Front Desk - Part-time

Customer Service: Part-time TOI East location 5301 E. Grant Rd.

As an Inbound Receptionist - Front Desk, you will be the first point of contact for visitors and callers, providing exceptional customer service and maintaining a professional and welcoming environment. With core skills in computer literacy, phone etiquette, and organizational skills, you will handle incoming calls, greet guests, and assist with administrative tasks. Your premium skills in Front desk operations and bilingual proficiency will enhance your ability to manage a multi-line phone system and communicate effectively with a diverse clientele. Leveraging your relevant skills in Microsoft Office and customer support, you will ensure efficient office operations and contribute to a positive experience for all visitors. Join our team and be a key contributor to our front desk team's success.

Duties and Responsibilities:

· Greets patients and visitors in a prompt, courteous, friendly and helpful manner

· Checks in patients, verifies and updates necessary information and paperwork for their scheduled appointments

· Informs the back-office staff of patient readiness. Serves as a liaison between patient and medical support staff

· Make appointments as needed.

· Checks insurance eligibility for walk in patients

· Collects co-pays and past due balances on patients account and assists the Patient Services Desk.

· Maintains work area and lobby in a neat and orderly manner

· Performs related work as required.

Qualifications:

· High school diploma or equivalent

· One year of work experience in a medical setting and customer service environment.

· Knowledge of medical terminology preferred

· Word processing and computer experience

Summary

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Schedule:

• 4 hour shift
• Monday to Friday
• Morning shift

Ability to Relocate:

• Tucson, AZ 85741: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $17