What are the responsibilities and job description for the Assistant Manager position at Tudor's Biscuit World?
Overview
Tudors Biscuit World Assistant Managers are responsible for performing a crew level job, such as cook or cashier, while also carrying out multiple leadership/management functions under the direction of the store manager. They work with the store manager to execute the administrative work of the store and ensure all employees balance product quality, speed, and friendliness with pride in their work and respect for their teammates, managers, and customers.
Responsibilities
- Perform line level position duties (cook or cashier) while providing leadership and direction for coworkers.
- Assist the Store Manager in executing administrative duties such as sales reporting, supply ordering, employee scheduling, etc.
- Evaluate and improve customer satisfaction with the entirety of their experience (food quality, service quality, speed, cleanliness of the store, etc.)
- Meet company standards of safety and cleanliness.
- Maintain a calm demeanor during periods of high volume.
- Set a good example for coworkers with a positive attitude.
- Follow all Tudors Biscuit World operational policies and procedures.
- Maintain a clean and organized workspace.
- Maintain regular and punctual attendance.
Requirements
- Able to communicate effectively with co-workers and managers.
- Able to stand for long periods of time.
- Able to reach and lift overhead up to 25 pounds.
- Able to work in hot and cold temperatures for long periods of time.
- Able to work around, handle, operate, and control hot equipment and products in a safe manner.
- Able to work at a pace consistent with changing business volume and demands.
- Able to learn quickly.
- Able to understand and carry out oral and written instructions and request clarification when needed.
Qualifications
- Legally authorized to work in the United States.
- 16 years or older (preferred).