What are the responsibilities and job description for the Dispatcher position at Tuff Shed?
WoodMaster Portable Buildings, a Division of Tuff Shed, the industry leader in storage buildings, is currently looking for a Dispatcher at our Cobden, IL location. We're looking for motivated and team oriented individuals!
The Dispatcher is based at our Cobden, IL location, and has overall responsibility for efficiently coordinating and optimizing and delivery operations, ensuring timely and accurate shipments, resolving logistical challenges, and maintaining high standards of customer service in a fast-paced and dynamic environment.
DUTIES INCLUDE:
Efficiently plans and schedules deliveries of shed buildings and truck accessories to customers or sales lots, taking into account factors such as delivery windows, geographic locations, and delivery vehicle capacity.
Optimizes routes to minimize travel time and fuel consumption while meeting delivery expectations.
Serves as the primary point of contact between drivers, customers, and internal teams, providing timely updates on delivery status and addressing any issues or delays proactively.
Maintains clear and open communication channels to ensure all stakeholders are well-informed throughout the delivery process.
Dispatches delivery personnel and vehicles according to the daily schedule, ensuring that each driver has the necessary information, documentation, and resources for successful deliveries.
Monitors and tracks the real-time progress of deliveries using dispatching software and communicates any deviations from the plan.
Manages store inventory by appropriately updating ERP systems.
Quickly identifies and addresses any logistical challenges or unexpected issues that may arise during deliveries, such as traffic delays, route obstacles, or equipment malfunctions.
Upholds a high standard of customer service by ensuring timely and accurate deliveries, responding promptly to customer inquiries, and resolving delivery-related concerns professionally.
Ensures all required documentation, including delivery confirmations and customer signatures, is completed and filed appropriately.
Enforces safety protocols and compliance with traffic laws among delivery personnel.
Conducts regular safety briefings and training sessions for drivers to promote a culture of safety awareness.
Collaborates with warehouse and inventory teams to ensure accurate product availability and readiness for delivery.
Works closely with the logistics team to implement process improvements and enhance overall delivery efficiency.
SKILLS & EXPERIENCE:
Dispatching or logistics coordination, preferably in a delivery-focused environment.
Strong organizational and multitasking abilities with attention to detail.
Excellent communication and interpersonal skills.
Familiarity with dispatching software and routing optimization tools.
Proficiency in Microsoft Office Suite.
Ability to remain calm and make decisions under pressure.
Knowledge of shed building and truck accessories is a plus.
Ability to read, write and understand instructions given orally, in writing and/or in diagram form
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public.
EDUCATION:
High School diploma or equivalent
Logistics or dispatching certifications are advantageous
WHAT’S IN IT FOR YOU?
An opportunity to join a successful company and be part of the growth of the team! We offer competitive salary and benefits! PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan.
On-Demand Access to Your Pay! (restrictions may apply)
NEXT STEPS:
Click the “apply” button to submit your application
To learn about Tuff Shed go to: www.Tuffshed/careers.com
PRD2021
Salary : $17 - $20
