What are the responsibilities and job description for the Cell Phone Repair Technician position at Tuff Techies?
Job Summary
We are seeking a skilled and detail-oriented Mobile Phone Technician to join our team. In this role, you will be responsible for diagnosing and repairing mobile devices, including smartphones and tablets. You will work with various operating systems such as Android and iOS, providing technical support to customers while ensuring high-quality service and satisfaction.
Responsibilities
- Diagnose and troubleshoot software issues on mobile devices, including Android and iOS platforms.
- Perform hardware repairs, including screen replacements, battery changes, and internal component repairs.
- Analyze device performance and functionality to identify potential problems.
- Provide technical support to customers, guiding them through troubleshooting steps and solutions.
- Utilize schematics and technical manuals to assist in repairs and ensure accurate diagnostics.
- Maintain an organized workspace and adhere to safety protocols while handling electronic devices.
- Stay updated on the latest mobile technology trends and repair techniques to enhance service quality.
Experience
- Proven experience in mobile device repair or a related field is preferred.
- Strong knowledge of software troubleshooting for both Android and iOS operating systems.
- Familiarity with computer hardware components and their functions.
- Experience in field service roles is a plus, showcasing the ability to work independently in various environments.
- Excellent analytical skills with a keen attention to detail when diagnosing issues.
- Strong communication skills to effectively interact with customers and provide clear instructions.
Join our team as a Mobile Phone Technician where your expertise will contribute significantly to customer satisfaction and the overall success of our service operations!
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Overtime pay
- Performance bonus
Work Location: In person
Salary : $16 - $20