General Manager-Little Rock

Tuff Shed is recruiting for a results-driven General Manager at our Factory Store in Little Rock.  This position reports to the Regional Vice President and is responsible for operating the Store profitably.  This includes providing leadership and management of the following functions: retail and wholesale sales, production, installation, customer service, safety, human resources, and accounting. This is a complex, take charge role where you will be wearing several "hats" in this multi-functional, high-profile leadership role. Check out A Day in the Life of a General Manager at Tuff Shed:  https://youtu.be/mqxc6CE8Xnk ABOUT TUFF SHED Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers.  We utilize cutting edge green technology in our materials and manufacturing processes and hold multiple U.S. Patents.   A GENERAL MANAGER OVERSEES A WIDE VARIETY OF FUNCTIONS: PRODUCTION & INSTALLATION MANAGEMENT Lead, direct and operate the factory store efficiently and profitably Recruits, hires, trains and manages the production team to success with a growth minded and team spirit culture Leads and manages the Assistant Manager, Production Manager, and Shop Supervisor as part of your leadership team Inventory management for accuracy; orders material timely while minimizing inventory costs, building relationships with local suppliers Customer experience and satisfaction management Implements and carries out company Safety Program; ensure compliance to DOT regulations Recruits and onboards subcontractors SALES MANAGEMENT Manage the sales team and sales programs including telemarketing, mail campaigns, inside/outside sales initiatives; ensure leads are entered in CRM Implements and conducts regular sales meetings including one-on-one Directs the store's sales and marketing programs, partnering with the Marketing department Seeks out and attend home and trade show events, partnering with sales leadership and sales team members Delivers business reviews with sales leaders; assists with custom pricing Builds and maintains strong relationships with market area Home Depot Stores leadership SCHEDULING MANAGEMENT Ensures installations are scheduled to meet customer expectations Manage product backlog to ensure buildings are built timely Secure building permits through factory store team members Train and assist scheduling team BUSINESS MANAGEMENT Develops the business, staffing accordingly Regularly looks to grow the business: new dealer opportunities, new sales center locations, etc. Ensure all factory store employees are properly trained, coached and mentored to perform their jobs competently and effectively Reviews and analyzes the Store's Profit and Loss statements to include Store's production costs and product quality, making appropriate adjustments Recommends store operating budgets to Regional Vice President Ensures accurate and timely accounting records and reports are maintained and all bank deposits are made daily; manage A/R collection process Ensure the Company's display inventory are maintained Ensure required maintenance on the Store's fleet of vehicles is accurate WHAT YOU WILL BRING TO TUFF SHED: We are seeking an entrepreneurial businessperson who can take on the tasks of managing our local Factory Store, installation teams, and sales force; this is an excellent opportunity for a proven leader who can run a dynamic and unique business like it's his/her own! Enthusiastic, passionate and have great management and leadership, selling, marketing, and customer service skills Hands-on experience working in a fast-paced, high volume retail or operations environment Proven experience in successful business-to-consumer sales in large ticket products, in the home improvement industry Experience as a General Manager (or similar) capacity highly preferred,  DOT, OSHA, Employment Law knowledge highly preferred A strong local network and experience recruiting and managing a network of independent installers highly preferred Significant experience in safety management, including: OSHA; fire prevention; machine and tool usage; PPE; Hazard communication; lifting techniques; forklift; electrical safety; fall protection; and safety training documentation management Experience managing and leading employees: resolving employee relations issues, and an understanding of the importance of "leading by example" A focus on customer service excellence; the ability to work with and listen to customers, understand their needs, design their buildings, and deliver a great product! Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software including Oracle, JDE, Onyx, Salesforce.com, Goldmine, or similar systems highly preferred Must have a current valid driver's license and a satisfactory Motor Vehicle Report

Salary : $100,000