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Automotive Service Advisor/Writer

TUFFY AUTO SERVICE CENTER
Haven, FL Full Time
POSTED ON 1/16/2025 CLOSED ON 3/10/2025

What are the responsibilities and job description for the Automotive Service Advisor/Writer position at TUFFY AUTO SERVICE CENTER?

Responsibilities:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Schedule appointments for tire service, brake repair, suspension work, diesel engine repair, shocks and struts replacement, transmission service, alignment, oil changes, and auto body repair
- Provide estimates for services and communicate them to customers
- Coordinate with technicians to ensure timely completion of repairs
- Maintain accurate records of customer interactions and transactions
- Handle cash transactions and process payments

Qualifications:
- experience as a service advisor required
- Knowledge of tire service, brake repair, suspension work, diesel engine repair, shocks and struts replacement, transmission service, alignment, oil changes, and auto body repair is a plus
- Strong communication skills and ability to effectively interact with customers
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient computer skills for data entry and record keeping

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by management.

If you are a motivated individual with a passion for providing exceptional customer service in the automotive industry, we encourage you to apply!

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Relocation assistance
  • Vision insurance

Shift:

  • 8 hour shift

Work Days:

  • Rotating weekends
  • Weekends as needed

Experience:

  • Automotive service: 3 years (Required)

License/Certification:

  • Driver's License (Required)

Ability to Relocate:

  • Lynn Haven, FL 32444: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $75,000

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