Associate Director, Clinical Services

The Associate Director is part of the Tulane University Campus Health team of committed professionals dedicated to supporting and promoting student health and wellbeing as a core institutional value through a multidisciplinary, comprehensive approach. This position resides within the Counseling Center and reports to the Counseling Center Director. The Associate Director works closely with the Director in ensuring the provision of high-quality clinical services to Tulane students at all Counseling Center locations, represents the Counseling Center in the University community, and assumes responsibility for the Counseling Center in the absence of the Director.

The Associate Director strives to maximize efficiency in the provision of clinical services through ongoing planning, data analysis, monitoring, and continuous quality improvement activities for both Uptown and Downtown Counseling Center locations. This position is responsible for the coordination of all day-to-day counseling services, operations, systems, and procedures to support rapid access to mental health care for all presenting students throughout the academic year, with assignment of cases based on an individualized approach to student needs, all in accordance with the highest standards of professional practice. This position has responsibility for providing supervision to a multidisciplinary therapist team.

The Associate Director is responsible for the development, implementation, coordination, evaluation, and maintenance of Counseling Center policies, procedural guidelines, and protocols that pertain to clinical services and service delivery within the Counseling Center. This position provides oversight and supervision / coordination of specified professional staff to ensure the quality and quantity of direct clinical work and record keeping meet established standards of Counseling Center and professional standards. The Associate Director provides leadership and training to Counseling Center professional staff and trainees pertaining to all aspects of clinical services. This position also provides direct clinical services to graduate and undergraduate students within the Center including short-term individual therapy, group therapy and workshops, crisis response, outreach activities, and consultations.

• Ability to protect confidentiality and meet all ethical standards associated with the practice of psychology within a university counseling center context.
• Strong case formulation, assessment, and treatment skills, including the ability to understand transference and countertransference in working clinically with a diversity of clients, issues and levels of impairment.
• Outstanding oral and written communication skills, able to dialogue effectively with a wide range of students, faculty, and staff.
• Ability to effectively utilize an electronic medical records system.
• Ability to take the lead when appropriate, both administratively and clinically.
• Ability to collaborate collegially with a multidisciplinary staff, both within the Counseling Center and throughout the University community.
• Demonstrated ability to handle spontaneous work demands while undertaking projects that require advanced planning.
• Knowledge of developmental trends and concerns of undergraduates, as well as graduate and professional students.
• Commitment to diversity, equity, and inclusion; and multicultural competency in working with students of color, students from all economic classes, first generation students, LGBTQ students, and international students.
• Doctorate in clinical or counseling psychology from an APA accredited program.
• Completion of an APA approved internship.
• 3 years of postdoctoral clinical experience.
• Management experience within a mental health organization.
• Experience overseeing / coordinating college outreach or similar programming.
• Licensed to practice psychology in the State of Louisiana or eligible by date of hire to obtain Louisiana licensure, including having previously passed the EPPP exam and completing postdoctoral clinical hours. Must be licensed in Louisiana within six months of hire date.
• Experience working with students in a university counseling setting.
• Previous administrative and leadership experience in a university counseling center.
• Ability to manage complex crises and / or clinical situations and to provide related supervision, training, and consultation to a large multidisciplinary staff and faculty.
• Experience working with BIPOC students, students from all economic classes, first generation students, LGBTQ students, and international students.
• Ability to manage complex crises and / or clinical situations and to provide related supervision, training, and consultation to a large multidisciplinary staff and faculty.