Lead Case Manager

Tulane University Center for Sport's Lead Case Manager will work within a comprehensive interdisciplinary medical team to assess patient care needs. The position will provide supervision of case management staff for the Center for Sport clinical programs. Supervises staff, including Social Workers and administrative support staff ensuring that cases are distributed appropriately, and case management services are delivered in accordance with contractual agreements and regulatory standards. This position will also be responsible for coordination of referrals to resources within the community to address medical, mental health, behavioral health, and social needs of patients.

Responsibilities may include : clinical and coordination of services management, patient assessment, treatment planning and coordination, multidisciplinary staffing, case management and ongoing program monitoring and development.

• Clinical knowledge and treatment skills, clinical writing skills, and routing management skills
• Ability to work effectively in an academic environment and to advocate for excellence in patient services, whether on site or in other areas of the country
• Possess relationship-building skills across a diverse range of cultural settings.
• Knowledge and experience in the use of medical and mental health diagnoses, disabilities, and treatment procedures. This includes : acute, chronic, and traumatic illness / injuries; common medications and their effects / side effects; medical terminology. Knowledge and use of the Diagnostic and Statistical Manual of the APA (DSM-5) is required.
• Knowledge of community resources, how to make appropriate referrals to community and other agencies for services, and ability to coordinate services.

SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES :

Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis.

REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES :

Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation, required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended.