Extra Help Medical Assistant

Interview patients to obtain medical information and measure their vital signs, weight, and height; assist physicians in examining patients; explain treatment procedures to patients; prepare and administer medications by intradermal, subcutaneous, intramuscular injection, and z-track injection; administer medication orally, sublingually, topically, vaginally or rectally, or by providing a single dose to a patient for immediate self-administration, or by inhalation to adults and children; perform skin tests; collect and prepare lab specimens, including urine, sputum, semen, stool, and blood; perform basic routine lab tests on premises; perform venipuncture or skin puncture for the purpose of drawing blood or to collect samples of blood; perform electrocardiogram tests; remove sutures or staples from superficial incisions or lacerations; perform ear lavage to remove impacted cerumen; apply and remove bandages and dressings; apply orthopedic appliances, remove casts, splints and other external devices, select and adjust crutches to patient and instruct patient in proper use of crutches; dispose of contaminated supplies; clean and sterilize medical instruments; administer childhood/adult immunizations as ordered by provider; input immunization records into database; register patients and assess eligibility for various programs; arrange examining room instruments and equipment; order and maintain supplies and equipment; keep waiting and examining rooms neat and clean; answer phones, greet patients and schedule appointments; update and file medical records; complete insurance forms, send out correspondence, and process referrals and prior authorizations as needed. Arrange hospital admission and lab services; participate in staff development programs to increase or maintain technical competence. Maintenance of quality control logs. May assist in the supervision of work and performance of staff, including training, mentoring, and providing input for performance reviews; may assist with clinic scheduling problem solving, patient wait times, and other areas of concern to increase efficient and quality services; may work with Lead Nurse to maintain medical and medication inventory for quality assurance; may assists with daily and monthly quality assurance reviews; may review procedures and recommend/implement change to improve efficiency and services.

Education: Equivalent to completion of the twelfth grade and successful completion of an accredited Medical Assistant program, which included training in venipuncture, skin puncture, and injections.

Knowledge of: Medical terminology; medical processes and procedures sufficient to perform routine patient care; math sufficient to use measuring instruments; alphabetical and numerical filing systems.

Skill/Ability to: Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers; operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment; write and print clearly, uniformly and legibly; interview patients to obtain medical information and take vital signs; perform basic medical procedures including administering injections, drawing blood, removing sutures/staples, performing ear lavage, and performing electrocardiogram tests; observe, report, and accurately record relevant information in patient records; perform venipuncture and finger sticks; collect and prepare lab specimens; prepare and administer medication and immunizations; accurately explain treatment procedures to patients; use computerized medical office systems; retain and recall information pertaining to specific procedures; read and interpret numbers on dials, gauges and meters; make observations and report areas of concern; take temperature, pulse, pulse oximetry, and blood pressure; follow established protocols in conducting medical procedures; understand and follow verbal and written instructions; use patience, tact and courtesy with fellow employees and the general public; keep legible, accurate records; communicate clearly and effectively in all forms of communications by using correct grammar, punctuation, and spelling; adjust to changes in workload and assignments; put people at ease to gain confidence and cooperation; use patience, tact, and courtesy in dealing with people under various circumstances; learn and understand HIPAA rules and regulations; effectively work independently and in a team-oriented environment; retain and recall information; remain flexible to changes in workloads and stress of meeting deadlines; follow verbal and written instructions; experience performing injections, TB skin testing, inhalant procedures, and phlebotomy; work with minimum supervision.

Experience: Experience performing injections, TB skin testing, inhalant procedures and phlebotomy.

Skill/Ability to: Read, write and translate Spanish or other second language if required.