Receptionist

Who We Are: Foundation Partners Group unites funeral and cremation professionals from across the country, blending tradition with innovation to serve families with compassionate care. We are committed to honoring the unique needs of each family while leading the way in creating the funeral home of the future.

Who You Are: Riverside Funeral Home in Santa Fe is seeking a compassionate, professional, and organized Bilingual Receptionist. This is an essential role that provides a first point of contact for families during a difficult time. The ideal candidate will have excellent communication skills, a caring demeanor, and the ability to handle sensitive matters with professionalism and discretion.

What You Excel In

• A Supportive First Point of Contact: You will be the first person families interact with when they come to us for help. Your warm and respectful demeanor sets the tone for the entire experience.
• An Empathetic Listener: You will be trusted with sensitive information from grieving families and will provide them with a listening ear and helpful guidance when needed.
• A Key Member of Our Team: While you are the face of our funeral home to the public, you are also an essential part of a team working together to ensure a smooth and caring service. You will coordinate with funeral directors, staff, and management to ensure that everything runs efficiently and that families' needs are met.
• An Organizational Expert: You will be responsible for scheduling appointments, maintaining funeral records, managing administrative duties, and ensuring the reception area is welcoming and orderly.
  
  

Qualifications

• Previous experience in customer service or administrative roles, preferably in a funeral home or healthcare setting.
• Strong communication and interpersonal skills.
• Ability to remain calm, professional, and composed in emotional situations.
• Knowledge of office software (Microsoft Office, Google Suite).
• Highly organized with attention to detail and time management skills.
• Ability to multitask and prioritize tasks efficiently.
• Discretion and confidentiality when handling sensitive information.
  
  

What We Offer

• Meaningful work that makes a difference in the lives of grieving families
• Competitive compensation and benefits
• Medical, dental, prescription, and vision insurance
• Vacation, sick, and holiday pay
• Wellness Rewards
• 401k with company match
• Company-paid life insurance, long-term disability, and short-term disability
• Opportunities for training and advancement in the funeral service industry
• A compassionate and supportive work environment.
  
  

Foundation Partners Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.