What are the responsibilities and job description for the Mazda Product and Delivery Specialist position at Tulley Automotive Group?
Description
Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.
Position Overview:
Genius Product and Delivery Specialists assist with delivering customers their newly purchased vehicles; providing continuing support to our current and future customers with their inquiries regarding vehicle technology, features, functionality, options, and specifications.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities:
- Product demonstration of vehicle features to our clients, current and potential.
- Answers questions regarding vehicle features and product specifications.
- Deliver vehicles to clients when they are picking up their newly purchased vehicle.
- Configures vehicles for clients with mobile customization tool.
- Perform test drives with clients as needed.
- Performs other related duties consistent with the role; this does not preclude management from assigning additional, though unrelated duties.
Requirements
- Valid drivers license to operate vehicles; including an acceptable driving record with limited violations.
- Excellent communication skills including active listening.
- Service-orientated and able to resolve customer inquiries.
- Proficient computer skills with the ability to learn new software.
- Knowledge of, or ability to learn, product specialization.
Tulley Advantage:
- Competitive Compensation;
- Paid Time Off: Vacation Time | Personal Time | Holiday Time
- 401(k) plan with dealer contribution;
- Employee Assistance Program (EAP);
- Insurance: Medical, Dental, Vision, Accident
- Disability Coverage: Short Term & Long Term
- Voluntary Life and AD&D Coverage;
- Employer Paid Life Insurance Policy.
Equal Opportunity Statement:
Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all our individualistic differences and provides an equal employment opportunity for all applicants and employees within our organization.
Employment At-Will Statement:
Employment with Tulley Automotive Group is at-will for an indefinite period and is subject to termination by you or Tulley Automotive Group at will, with or without cause, and with or without notice, at any time. Nothing in the position description, or in any prior or subsequent written or oral statement, creates a contract of employment or any rights in a contract.
