Account Director

Account Director

100% Remote - Austin, Texas Metro Area

Responsibilities:

• Support and work collaboratively with the US Leadership team
• Meet monthly and quarterly sales objectives
• Prepare and submit weekly sales reports to management (D365 entries, sales process)
• Diligently use, maintain, and update customer information using CRM system
• Create proposals for customer pre-sales calls
• Create Statement of Work for customer pre-sales and contracting
• Collaborate on marketing initiatives (webinars, in person events, conferences) with the Adastra marketing team, developing applicable offers for targeted cloud partner vendors, and customers
• Create account plans for targeted industries and develop contact lists to pursue through phone calls, LinkedIn, social media, and other communication channels
• Establish and maintain relationships with key partner AWS, or Microsoft
• Establish strong relationships with Client practice/expertise leads and partners to effectively minimize sales cycle times and maximize conversion rates
• Establish contact with potential clients and provide an overview of our services in a pre-sales capacity
• Articulate how our services benefit clients and talk through dynamic offerings
• Respond to Request for Proposals and take ownership of assembling the RFP responses and follow ups
• Prepare written proposals and deliver oral presentation to customers and stakeholders
• Key account management of current clients
• Ensuring Customer Success and acting as a client advocate is the core of this role
• Establish relationships with key accounts (Partners, customers, delivery team)
• Maintaining relationships with existing customers and act as an advisor to help develop strategic vision for their technical platform solutions in the Data Analytics, and cloud modernization space
• Manage agreements and contracts with customers, suppliers and vendors
• Account farming - suggest applicable and relevant upsells to help clients benefit from our capabilities
• Establish partner relationships and be responsible for presenting pre-sales solutions to customers
• Develop and maintain strong collaborative relationships with AWS
• Develop partner offers and accelerators to ensure that our partners feel valued with Client's support as supplementary to their own sales team

Qualifications, Skills & Experience:

• Existing Sales or Account management experience
• Excellent communication and interpersonal skills
• Ability to translate complicated technical jargon for a non-technical audience
• Strong technical knowledge and acumen of Data, Cloud, AI, ML and BI concepts
• Experience in deploying Analytics and Data Management solutions, including Big Data, Reporting, AI and ML
• Aptitude for building rapport and maintaining relationships with individuals at all levels of an organization
• Experience in services/consulting and software sales
• Superior presentation and public speaking skills
• A proactive self-starter who can operate as part of a team and individually
• High level of energy and self-motivation
• Must be willing to develop pre-sales technical capability in the Cloud Data space and present solutions to customers
• Bachelor’s degree – Computer Science/Math or Business is preferred