What are the responsibilities and job description for the Parts Counter Associate position at Tunkhannock Ford?
Job Description
Job Description
Description :
Pompey Automotive Group is seeking an experienced Parts Counter Associate. This position will assist the Parts Manager, Service Department, and customers regarding part orders and inventory.
Job Responsibilities :
- Oversee the parts sales process from start to finish.
- Communicate with customer on parts status.
- Communicate with staff and customers in a friendly and professional manner.
- Be able to read and understand the parts catalog when looking up parts.
- Answers phone calls, providing price quotes, and other information.
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock.
- Maintain a weekly bin checks to ensure accuracy of stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Set up orders for daily shipment, delivery, or pick-up.
- Other duties as assigned.
Requirements :
Schedule :
Monday-Friday – 8am-4 : 30pm
We offer a competitive compensation and benefits package.
The Pompey Automotive Group is an equal opportunity employer.
