Office Manager

Turf Masters Lawn and Landscape is dedicated to maintaining smooth processes and systems, which are the key to our success. We seek an Office Manager with excellent organizational skills and a personable disposition to help us thrive. The ideal candidate will be flexible in handling day-to-day routines and surprises, providing strong, reliable support for operations. This role involves identifying and creating procedures, communicating them companywide, and maintaining employee safety. The Office Manager will also contribute to organizational efficiency by fostering a positive, inclusive work environment.

Responsibilities

• Oversee visitors to the office and ensure a friendly, personal experience.
• Ensure peak operations for the organization and implement preventive measures for potential issues.
• Coordinate internal and external resources, and cultivate relationships with vendors.
• Respond to requests and questions about office operations.
• Maintain office efficiency by managing common areas, organizing procedures, handling correspondence, managing file systems, and overseeing supplies and equipment.
• Oversee and handle day-to-day office activities as the primary point of contact in the reception area.
• Keep management informed regularly via performance reports.
• Provide direct administrative support as needed, including scheduling appointments, meetings, and events; booking travel; maintaining file systems; mailing and shipping packages; and updating contacts database and employee lists.
• Oversee and maintain office equipment for uninterrupted function, identify needs and acquire supplies, manage vendor relationships, and coordinate food deliveries when requested.
• Manage all aspects of office space/infrastructure planning (e.g., moves, additions, changes to workstations) and provide answers, resources, and solutions when requested.
• Implement policies and procedures, measure outcomes against standards, and improve operational flow.
• Work Location: In person

Qualifications

• Two or more years of experience in office management
• Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability
• Proficiency with office applications, and aptitude for learning new software and systems
• Ability to maintain confidentiality of company information
• Bachelor’s degree or equivalent (preferred)
• Experience in developing internal systems (preferred)
• Advanced computer skills and experience with online platforms (preferred)