What are the responsibilities and job description for the Player Services Cashier position at Turfway Park?
Summary
The Cage Cashier/Player Services Rep is responsible for the redemption of tickets/vouchers, redemption of chips, performing Check Cashing/Cash Advance transactions for guests and assuring that guest have a favorable gaming experience.
Essential Duties and Responsibilities:
- Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
- Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Assuring that guests have a favorable gaming experience.
- Keeping cash drawer balanced and impressed. Making exchanges with vault.
- Verifying and documenting personal identification information for check and cash advance transactions.
- Completing CTRs, W2Gs, and MTLs.
- Responsible for customer relations. Ensure safety and security of employees and customers.
- Fill-in as a Main Banker when necessary.
- Other duties as assigned
Education, Training and Experience:
- High School Diploma or equivalent required.
- 6 months cashiering or banking experience preferred.
- Must be able to obtain license to work at facility from regulatory body.
Prerequisites: Available to work when needed, including weekends, holidays, and nights.
