What are the responsibilities and job description for the Assistant Store Manager position at Turkey Hill?
Job Description
Position Summary:
Lead a high-energy team and support the Store Manager in delivering an exceptional guest shopping experience. As an Assistant Manager, you will be responsible for coaching team members to provide excellent customer service, building a strong team through effective training and scheduling, and achieving operational excellence and financial objectives.
Responsibilities:
- Manage Guest Service behaviors and ensure team members greet guests in a friendly manner.
- Support the Store Manager in building a strong team, providing coaching and developing effective training programs.
- Partner with the Store Manager to achieve operational excellence and hit financial objectives on store promotions, sales, and controls.
- Assist with maintaining the appearance and cleanliness of the store, including the coffee station, food service area, and bathrooms.
- Monitor product levels, quality control, merchandising, safety programs, and other guidelines for a successful food service operation.
- Perform other duties as assigned by the Store Manager or Person in Charge.
Working Relationships: Store team members, Store Manager, District Manager, and various Corporate personnel and vendors.
Requirements:
Minimum Education: High School or GED.
Preferred Education: N/A.
Minimum Experience: 1 year retail or food experience; completion of Assistant Manager Training program required.
Preferred Experience: 1-2 years in retail, guest service, or restaurant management.
Preferred Licenses/Certifications and Skills: ServSafe/Food Safety certification a plus.
Soft Skills:
- Comfortable interacting with guests and team members.
- High energy and ability to multitask.
- Team-oriented and willing to give extra effort to help others.
- Computer skills helpful.
Scheduling: Primarily second shifts, with some flexibility to work nights, weekends, and holidays.
Hours & Conditions: Full-time, 40 hours maximum.
Travel: Up to 10% for meetings and store coverage.
Physical Requirements: Ability to stand/walk 8 hours a day; regular lifting up to 10 pounds, frequent lifting up to 25 pounds, and occasional lifting up to 40 pounds.
Other: Specialized attire required in food establishments (hats or visors, gloves provided).
Wage: $17.25-$19.25.
Additional Info: Desired previous job experience: 2 years retail management or 2 years non-retail management experience; Associate's or Bachelor's Degree; stable work history; proficient computer skills.
Salary : $17 - $19
