What are the responsibilities and job description for the Human Resources Generalist position at Turkey Hill?
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming Americas #1 one-stop destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500 locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
- Competitive Wages
- Work today, get paid tomorrow through our earned wage access program*
- Paid Time Off
- Medical/Health/Dental Coverage
- 401K with Company Match
- Team Member Discounts
- Tuition Reimbursement
- Employee Assistance Program
- Health Savings Account
- Company Spirit Days
- Employee recognition and awards
- And much more!
Position Summary:
The Employee Relations Coordinator is responsible for providing support to the Employee Relations Supervisor and overall Employee Relations Team. Additionally, the ER Coordinator will process adjudications for Employment Background Checks to include all FCRA Pre-Adverse/Adverse Notices to candidates. Also, the ER Coordinator will partner with the Companys Unemployment Insurance vendor to ensure timely responses to claims and hearing requests. The ER Coordinator will also work with the State/Federal Compliance Poster vendor to ensure posters are sent to business locations. The ER Coordinator will also respond timely to employment record subpoena requests in partnership with the Legal Department.
Responsibilities:
1. Partners and coordinates with the vendor to process unemployment insurance claims to include coordinating with management to provide the required documentation to protest an unemployment insurance claim. Also, ensures timely processing of invoices as needed.
2. Working with management, coordinates with the vendor to ensure all business locations have the required State and Federal Posters to include processing invoices as needed.
3. Provide guidance to line management and team member on HR policies and procedures. Respond to questions from team members and management in a timely manner.
4. Review employment background checks to determine whether or not adverse action notice will be necessary. If a notice is required, the ER Coordinator will oversee/handle the adverse notice process.
5. Assist with gathering and organizing data pertaining to employee relations complaints filed to include evaluating and generating reports demonstrating types of complaints/cases, volume, and case outcomes.
6. Coordinates the response of employee record request subpoenas.
7. Maintains strict confidentiality of information to include, but not limited to, conversations, documents, files, complaints and investigations.
8. Assists VP of ER by logging litigation matters into CSC system to include requesting legal holds from the legal dept.
9. Other assigned duties as designated by management
Working Relationships:
Regularly interfaces with team members across the organization, department heads, and human resources COEs and other store support center functional groups.
Minimum Education: High School Diploma with 2 years of equivalent work experience in Human Resources
Preferred Education: Associates Degree in business or other related discipline and 2 years of HR experience
Minimum Experience: 0-2 years of experience in Human Resources or 2 years in a clerical support function role
Preferred Experience: 2 years of experience in Human Resources and/or Employee Relations in a clerical support function role
Soft Skills:
Experience using all Microsoft Office (Outlook, Word, Excel, and Power Point)
Proven ability to handle confidential information with discretion
Skill in organization, prioritization, and working independently
Ability to communicate and work with others cooperatively
Ability to multi-task and prioritize work
