What are the responsibilities and job description for the Dispatcher position at Turn Services, LLC?
Turn Services has an immediate opening for a Dispatcher. We are looking for a reliable, customer-oriented and highly motivated individual to join our team.
The Dispatcher will facilitate the communication of information between Vessel and Shoreside personnel including transmission of orders, gathering of traffic, coordination of dockside activities and notification of incidents.
ESSENTIAL JOB FUNCTIONS:
- Coordinate harbor traffic for company fleets and charter boats
- Review, update and execute orders for boat/barge deliveries to maximize efficiency
- Monitor emails and phone calls for barge orders and process data entry
- Monitor, update and communicate ship list and schedules for Associated Stevedoring, line boat orders, barge pick-ups and fleet space
- Enter and process barge billing as required
- Additional duties and responsibilities as required or requested
- Participate in safety and industry audits while promoting a culture of safety
- Other duties may be assigned
EXPERIENCE REQUIREMENTS:
Prior Customer Service experience is required.
EDUCATIONAL REQUIREMENTS:
High School diploma or successful completion of GED
SKILL REQUIREMENTS:
- Must have good communication, comprehension, and interpersonal skills.
- Must have the ability to speak, read, write and understand English.
- The ability to operate in a fast paced environment.
- Be a proactive problem solver with a high degree of organization.
- Basic computer skills and proficiency with Microsoft Excel and Outlook
- Remain calm in high pressure situations.
- Ability to make quick decisions that meet established goals when under pressure.
WORK ENVIRONMENT:
- 4 days on 4 days off work schedule, will include Weekends and Holidays
The company offers a complete benefit package, including 401K with company match, health, life, vision, disability, and dental insurance.
Visit www.turnservices.com to find out more about our company and complete an application.
We are an Equal Opportunity Employer (EEO/AA/M/F/D/V) Employer offering competitive wages and benefits and the opportunity for a career.
