What are the responsibilities and job description for the Client Relationship Associate position at Turn Up Talent?
Job Description
The Client Relationship Associate plays a crucial role in managing client relationships and ensuring customer satisfaction. As a strategic account manager, you will be responsible for building and maintaining strong relationships with clients at the C-level.
Key Responsibilities:
Requirements:
Benefits:
As a key member of our team, you will have the opportunity to work closely with clients, develop your skills, and contribute to the growth of our business.
The Client Relationship Associate plays a crucial role in managing client relationships and ensuring customer satisfaction. As a strategic account manager, you will be responsible for building and maintaining strong relationships with clients at the C-level.
Key Responsibilities:
- Retain clients through contract renewals by understanding their engagement levels, identifying competitive threats, and escalating as necessary.
- Expand clients' services by building trusted relationships to create deeper engagements through direct selling and referral selling efforts.
Requirements:
- Excellent communication skills, including verbal and written communication with C-level executives.
- Strategic planning abilities and technical knowledge of Microsoft Office Suite, including Dynamics and Teams.
- At least 5 years' experience in banking or related industry, with experience in client/customer support, consulting, and/or product sales.
Benefits:
As a key member of our team, you will have the opportunity to work closely with clients, develop your skills, and contribute to the growth of our business.
