What are the responsibilities and job description for the Direct Support Staff position at Turnbridge?

About Us

Turnbridge is the preeminent mental health and substance use disorder treatment programs for young adults and adolescents.

Turnbridge has been treating addiction and co-occurring mental health conditions for 20 years. During this time - empowered by a supportive, mission-driven organization - the people of Turnbridge have become some of the country's most experienced and innovative treatment experts. Today, Turnbridge is seen by many referring healthcare professionals as the first choice for addiction and co-occurring disorder treatment. Offering multiple gender and age specific treatment options, Turnbridge has grown to be one of the largest treatment programs in Connecticut.

What We Offer :

At Turnbridge, we believe we offer career growth, training opportunities and a fun work environment. Turnbridge is not just a job but a lifestyle. You can build lasting relationships with both co-workers and clients. If you are curious, open-minded and care about helping people, then Turnbridge is the place for you.

Benefits :

Competitive Salary
Health, Dental and Vision Insurance
Paid time off
401K
Short-Term and Long-Term Disability

Job Description :

We are seeking compassionate, dedicated, and hardworking individuals to join our team as Direct Support Staff. The ideal candidate will work closely with adolescents and young adults facing substance abuse and mental health challenges, providing guidance, support, and a safe environment to encourage their recovery and personal growth.

If you're passionate about making a difference and want to be part of a team dedicated to helping young individuals achieve their fullest potential, we'd love to hear from you.

Key Responsibilities :

Provide direct care and support to our clients in one of our extended care programs : adolescent, young men's or young women's.

Offer emotional support and actively listen to clients, fostering a safe, trusting environment.

Support treatment plans and monitor progress under the guidance and direction of therapists and program coordinators.

Encourage and motivate clients to participate activities, group counseling, and life skills training.

Help clients develop coping strategies, communication skills, and positive decision-making habits to contribute to their everyday life.

Maintain accurate documentation of client interactions, behaviors, and progress according to agency guidelines.

Work collaboratively with a multidisciplinary team, including program directors, therapists, and case managers, to ensure comprehensive care.

Provide crisis intervention and de-escalation as needed, ensuring client safety and well-being is all around the top priority,

Promote a positive, structured, and meaningful environment that supports recovery.

Qualifications :

Previous experience in caregiving, direct support, or working with individuals facing mental health or substance abuse issues is preferred.

A high school diploma or equivalent required; relevant certifications or college coursework in psychology, social work, or related fields is a plus.

CPR and / or PMT certification preferred or willing to obtain.

Must be able to pass background checks

Valid drivers license for at least 3 years

Strong communication skills, both verbal and written.

Ability to build rapport with clients and maintain a non-judgmental, empathetic approach.

Ability to handle difficult situations and remain calm under pressure.

A team player with a positive attitude and strong work ethic.

We offer the following shifts :

8am to 4pm

4pm to 12am

12am to 8am

Schedules will include one weekend day and rotating holidays. Further information will be discussed in the interview process.

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What are the responsibilities and job description for the Direct Support Staff position at Turnbridge?

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