What are the responsibilities and job description for the Information Services Intern (Des Moines) position at turnerconstruction?
If you
picture yourself doing great things that make a difference in the lives of
others, Turner is the place to be. Turner Construction is an industry leading
commercial construction general contractor with a 120-year history spanning
iconic projects around the globe, including 10 of the world's 100 tallest
buildings.
Turner’s
rich Iowa history began with the construction of the iconic Hazen Water Tower
in 1930 located at 48th and Hickman in Des Moines and continues today as
Iowa’s leading General Contractor. Turner’s
Des Moines office portfolio includes everything from healthcare,
higher education, aviation, municipalities, commercial, sports, critical
facilities, office building, and renovations.
Turner
is committed to sustaining a diverse, equitable, and inclusive environment
where everyone feels connected, sees themselves represented at all levels of
the company, and feels supported to reach their ultimate potential. Turner
builds some of the most ambitious projects in the world. The technical
expertise of our people makes us a recognized leader in many markets. Our
projects are well known. Our people set us apart. We inspire greatness. Can
you picture yourself at Turner? If so, apply and let’s do great things
together!
Position Description: Assist end users with desktop support or basic systems related issues at the local level. Install information system technology at business unit and job site locations.
Essential Duties & Responsibilities:
- Assist with tier 1 support for voice and desktop systems, resolving or conferring with the appropriate technical or systems personnel.
- Troubleshoot basic technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Respond to end user hardware and software requests.
- Assist in updating documentation of the local technology infrastructure.
- Assist in updating inventories of software, versions and applications of desktop computers. Control additions, deletions and changes in equipment assigned to the unit.
- Verify daily systems backups of the local server and other mission critical business unit infrastructure. Provide notification of any identified systems failures.
- Assist with projects as directed by the local IS staff, following Turner IS methodology.
- Maintain daily tickets to ensure the highest service levels are maintained.
- Contribute to training of end users on Turner standard software tools.
- Perform other duties as necessary.
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