Turning Point Domestic Violence Services Case Manager Johnson County

The mission of Turning Point is to work towards the prevention and the elimination of domestic and dating violence. Turning Point provides emergency intervention and comprehensive program services. Turning Point is an equal opportunity employer. The following job description provides a “summary” of the job duties associated with this position and should not be considered all inclusive.

Job Qualifications

• Bachelor’s degree, Experience in Domestic Violence, Social Services, Mental Health, Healthcare, Adult / Community Education, Business, or a related field
• A minimum of 3-5 years experience in direct client service and/or Crisis intervention
• A proven track record of achievement and a stable work history
• Excellent verbal and written communication skills are required, including large and small group public presentations.
• Experience with Microsoft Office and data base reporting programs
• Prior Case Management experience
• Previous managerial or project leadership experience
• Multi-agency, community-wide collaboration experience
• Experience in adult education, training or community awareness initiatives
• Volunteer recruitment experience
• Knowledge of outcome measurement

General Accountabilities

Direct Services:

o Manage crisis response program for survivors of domestic violence and their

families. This will include facilitating the community’s use of the TP 24-hour crisis

response line and responding to and directing a local system of crisis response.

o Collaborate with residential staff in regard to in-shelter clients, after care transitional efforts and linking community services.

o Develop and manage supportive relationships with clients over an extended period of time including case management and the identification of local support systems that empower DV survivors to progress toward a safer life and healthy interdependent relationships

o Complete client assessments and goal planning review.

o Provide clients with assistance for basic legal issues, including:

✓ Filling out and filing for Orders of Protection

✓ Supporting and accompanying clients at court hearings

✓ Referring clients to pro bono and private legal counsel

✓ Referring victims to police and prosecutors

Community Outreach:

o Regularly attend service area agency meetings and maintain effective relationships with local community partners and targeted key relationships including taking a leadership role and participating in community-wide domestic violence initiatives as needed

o Work toward systemic change in how domestic violence is viewed in the community

o Working closely with lead staff developing programing to serve special populations agency-wide

Primary Prevention

o Identify opportunities for DV training for agencies and volunteers within the community

o Work with staff provide specialized professional trainings

Administrative Duties:

o Maintain client service data and statistical information appropriate to service area and Turning Point as directed

o Collaborate with President, Vice Presidents, Grants Managers, and local funding agents to identify opportunities to fund and grow service area’s community based client services

o Assist Grant Department with reporting requirements according to funding stream

o If applicable, will work with local advisory board to plan and prioritize domestic violence services/programs

Personal and Professional Characteristics

• High degree of respect and compassion for victims/survivors of domestic violence
• Takes pride in contributing to the growth and development of the organization
• Excellent work ethic with a commitment to client services
• Maintains appropriate confidentiality
• Works well independently as well as in a collaborative environment
• Represents self and organization in a manner that earns respect from the community and other professional organizations
• Channels compassion and empathy into motivation for systemic change
• Leadership
• Honesty
• Motivated toward continuous learning and professional growth
• Sense of humor and the desire to create and participate in a positive work environment
• Organized, effective planner who prioritizes appropriately and manages time well
• Capable of handling adverse and complex problems in the context of a community system
• Responds to crisis situations with immediacy and in a supportive and non-judgmental manner
• Values teamwork and collaboration both internally and throughout the community
• Responds realistically and proactively to the challenges of limited resources

Job Type: Full-time

Pay: Up to $21.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person

Salary : $21