Program Manager

Position Overview

Turning Point, Inc  is hiring a Program Manager

Now Hiring a Program Manager

Hours: 9:00 am – 5:00 pm,  Monday - Friday

Salary: $55,000 annually

Location: Topsfield, MA

Supervises:  Direct Support Staff

Benefits:  *Eligible starting the first day of employment*

• Medical, Dental, Vision
• Flex Spend Account
• Short- & Long-Term Disability
• Life Insurance
• 403b Plans
• Up to 140 hours of PTO available (must be eligible)
• Sign On bonus
• Tuition Reimbursement

Job Summary: 

The Program Manager oversees the day-to-day operations and supervision of Direct Support staff in a residential setting providing supports and supervision to intellectually and developmentally disabled adults with high-risk behaviors and significant forensic issues residing in group residences. Maintains the safety and Human Rights of the individuals being supported, as well as implementing Individual Service Plans (ISP) goals and strategies of Turning Point, Inc. Responsibilities include: operational, administrative, and ISP goals for all individuals supported in the program

Responsibilities:

• Ensures the safety and Human Rights of individuals are being met in a residential setting licensed by the Department of Developmental Services (DDS) or Massachusetts Rehabilitation Commission (MRC)
• Exercises routine decision making regarding programmatic matters, Refers complex situations to the Coordinator of Program Services for consultation
• Interviews, hires, orient, and trains employees. Provides on-going monitoring, coaching and guidance regarding employee performance. Writes reviews and conducts performance review and developmental goal meetings. Addresses employee performance and development needs and/or other employee matters, completing disciplinary documentation, as necessary. Consults with the Coordinator of Program Services, the Director of Program Services and the Director of Human Resources
• Directs and communicates Turning Point, Inc.’s organizational and program mission, goals and objectives to staff
• Delegates programmatic responsibilities to Lead and/or Direct Support Staff
• Trains and role models for staff the required behavior plans and interventions
• Develops, implements, and monitors all household routines and procedures, including ensuring that all standards of hygiene and household cleanliness are maintained
• Manages financial matters directly related to individual’s funds and household budget
• Conducts menu planning with input from the individuals, following any physician ordered diets, as well as keeping in mind good nutritional choices. Ensures adequate food supply is in the program at all times by completing or assigning grocery shopping to a staff person and by checking that the menus and dietary plans are being followed
• Acts as a liaison with the individuals families/guardians, DDS/MRC/Intensive Behavioral Supports Service Coordinators/Case Managers and day program staff. Ensures the monthly communication forms are completed and mailed to the families/guardians
• Facilitates bi-weekly team meetings, as well as monthly staff meetings with program staff
• Ensures all individuals are taken to medical, dental, psychiatric, and other appointments as indicated and that appropriate follow-ups are completed
• Maintains and updates program information required by DDS/MRC licensing and/or Survey and Certification Standards
• Performs other duties as assigned

Requirements:

• BS/BA and/or equivalent experience, preferably prior management and/or supervisory experience in a residential setting
• A minimum of (5 ) five years’ direct support residential experience and/or closely related experience working with intellectually and developmentally disabled individuals and/or individuals with traumatic brain injury, including experience and/or demonstration of prior leadership and supervisory experience
• Thorough working knowledge of the Department of Developmental Services’ (DDS), and/or Massachusetts Rehabilitation Commission (MRC) regulations and the ISP process
• Prior experience with behavior plans for developmentally disabled individuals and/or individuals with traumatic brain injury
• Possession of a current First Aid, CPR, and MAP certifications, and any other certification, as required for the specific position prior to beginning work and continuing of employment. Ability to obtain a Positive Behavioral Supports certification and maintain PABC certification as required
• Position will require frequent standing, walking, stooping, bending, as well as occasional driving to transport individuals to their day programs, medical appointments, and community activities. Additionally, occasional lifting will be required depending on individuals supported.

Our Mission

Turning Point, Inc. is a non-profit organization that is committed to providing exceptional services to individuals with intellectual and developmental disabilities. Turning Point, with its team of dedicated employees, strives to teach, empower and encourage the individuals to be self-confident and to make positive contributions to their communities. In doing so, we remain committed to providing a safe and healthy environment on their journey.

Our Values

We believe in empowering our individuals to be the best people they can be. We provide the finest staffing and managerial oversight to ensure the safety of our individuals and offer our staff the proper development tools and training to help them succeed.

Pay Range

Salary : $55,000