Golf Services Intern - Summer 2025

Starting Pay Rate:

We are seeking a dynamic and motivated individual to join our team as a Golf Services Intern for the 2025 Summer Season. This internship offers hands-on experience in golf operations at a premier golf facility. Interns will perform all the duties of a Pro Shop Attendant, with additional opportunities for professional development, cross-training in other golf-related areas, and learning the ins and outs of a high-quality golf operation. This program is ideal for students interested in Golf Management, Hospitality, or those looking to build a career in the golf services industry.

Responsibilities:

• Pro Shop Operations: Open and close the pro shop according to established checklists, ensuring all tasks are completed. Greet guests, process sales, and take payments following established procedures.
• Guest Registration & Tee Time Management: Book tee times and golf lessons both in-person and over the phone. Handle guest inquiries, ensuring prompt and accurate service.
• Collaboration with Golf Staff: Work closely with Player Assistants, Golf Services Attendants, and teaching staff to ensure smooth player registration and proper pace of play on the course.
• Pro Shop Merchandising: Maintain knowledge of pro shop merchandise, assist with inventory, restocking, and creating visually appealing golf displays.
• Facility Upkeep: Inspect guest areas (locker rooms, lobby, patio) to ensure cleanliness and organization.
• Cross-Training Opportunities: Provide support to the Golf Dome and Golf Academy operations, and occasionally fill temporary roles in other golf-related departments as needed.

Educational Focus:

• Develop strong customer service skills by managing guest inquiries, tee time bookings, and assisting with pro shop sales.
• Gain experience in day-to-day golf operations, including opening and closing procedures, cash handling, and record keeping.
• Build communication and teamwork skills by collaborating with Player Assistants, Golf Services Attendants, and professional teaching staff.
• Learn inventory management and retail merchandising by assisting with pro shop restocking, display design, and sales.
• Acquire knowledge about golf lessons and professional services, with opportunities to observe golf instructors and academy staff.
• Enhance problem-solving abilities by managing guest needs and assisting with player registration, pace of play, and golf events.

Qualifications:

• Must be a currently enrolled student at an accredited college or university, preferably in a golf management or related program; students in all programs with a strong desire to learn and work in the golf services industry will be considered.
• Must have excellent guest service skills.
• Ability to keep accurate records.
• Ability to work well, and communicate effectively, within a team environment.
• Ability to work a flexible schedule including weekends, holidays and a variety of shifts.
• Valid Driver’s License.

What you’ll Gain:

This internship offers a unique blend of hands-on training and mentorship from experienced golf professionals. You’ll rotate through key areas of the golf operation, collaborating with pro shop staff, golf services, and instructors. By the end of the program, you’ll have a comprehensive understanding of how a successful golf facility operates, while sharpening your customer service and operational management skills.

Throughout the internship, you'll have opportunities to network with industry professionals and gain valuable insights. Regular feedback will help you apply classroom knowledge in real-world scenarios. Successful interns may also be considered for future roles within the organization, offering a potential path to long-term career growth.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, government contracting technology firms, and other unique ventures.

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

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