What are the responsibilities and job description for the Lodge Housekeeping Dispatcher position at Turning Stone Enterprises?
Starting Pay Rate: $19.50/hr
The Housekeeping Dispatcher is the mastermind behind smooth operations, juggling cleaning schedules, assigning tasks, and ensuring every room shines. They’re the key link between departments, swiftly handling guest requests and emergencies, all while keeping things running like a well-oiled machine for ultimate guest satisfaction!
Swing Shift Available:
4:00pm - 12:00am
What we value:
- Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
- Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
- Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.
Why choose Turning Stone Resort Casino:
- Paid Weekly
- Paid time off
- Variety of schedules
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Employee appreciation events
- Quality healthcare and dental benefits
- A robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
Your day-today as a Lodge Housekeeping Dispatcher will entail:
- Promptly answering phone calls and transferring personnel to appropriate departments.
- Posting and delivering calls and messages for guests.
- Keeping the Assistant Executive Housekeeper/Supervisor up-to-date regarding current issues and appropriately recording all room inventory issues.
- Effectively coordinating front desk room requirements with Housekeeping leadership on a regular basis
To be successful as a Lodge Housekeeping Dispatcher you'll need:
- A high school diploma or GED equivalent.
- Prior computer experience required
- Proficiency in Microsoft Word and Microsoft Excel.
- Previous hotel experience
- The ability to type 30 words per minute
- To possess excellent communication skills when communicating with both guests and co-workers.
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!
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Salary : $20
