What are the responsibilities and job description for the Player Development Analyst position at Turning Stone Enterprises?
** Starting Pay Range: $57,000 - $63,000/YR **
Day Shift
Join our team as a Player Development Analyst, where you’ll analyze player data to drive engagement, loyalty, and strategic initiatives. Collaborate with the Player Development team to create tailored marketing efforts and optimize guest experiences in a fast-paced, rewarding environment!
What we value:
- Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
- Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
- Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.
Why choose Turning Stone Resort Casino?
- Paid weekly
- Variety of schedules
- Paid time off
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Team Member appreciation events
- Quality healthcare and dental benefits
- A robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
What you will do as a Player Development Analyst:
- Maintains Loyalty System; inputs promotions, incentives and offers as requested by Management.
- Effectively writes, proposes and runs ad-hoc loyalty database queries as specified by Management.
- Conducts analysis on business profitability; customer visitation patterns, and ROI on loyalty program activities.
- Publishes a monthly report on Loyalty Program usage and profitability trends.
- Collaborates with departments to meet business needs via the Loyalty System.
- Initiates and executes approvals for all activities.
- Manages, maintains, and archives all computer files in an orderly system; continuously archives previous files.
- Proactive in all activity planning and resolves issues by bringing them to the attention of Management in a timely, detailed manner.
- Effectively and efficiently maintains a tracking system for all loyalty requests.
- Provides effective administrative support to the entire Marketing department and assists Management in the preparation and submission of yearly budgets.
- Ensures files and records are well maintained/organized. Develops ways to improve management efficiency.
- Maintains constant and effective communication with other departments and various outside contacts.
- Manages the workload and tasks at hand in a timely manner.
- Proofreads all promotional copy to ensure accuracy.
- Works with IT, Finance, and Rewards desk to ensure tracking is accurate.
- Consistently abides by Turning Stone’s confidentiality protocols.
To be successful as a Player Development Analyst, you'll need:
- Bachelor’s Degree in Marketing, Computer Science, or related field required. Equivalent experience may be substituted for educational requirement.
- Must have primary analytical experience in Marketing, Research, or Finance environments.
- Must have experience with statistical modeling/analytics software like Micro strategies, SAS, R, etc.
- Must have at least 4 years of experience with the following: Microsoft Office applications, particularly Access and Excel, database and report generation functions; and possess some knowledge of Structured Query Language (SQL).
- Experience in marketing environment preferred.
- Must be able to accommodate a flexible work schedule.
- Must have advanced math skills.
- Must be able to maintain strict confidentiality.
- Must have excellent communication skills.
- Above average organization skills preferred.
- Experience working with advertising agencies and/or media placement agencies preferred.
- Must be able to stand/walk for long periods of time and lift up to 35 lbs.
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!
#LI-DNI
Salary : $57,000 - $63,000
