What are the responsibilities and job description for the Client Analytics Analyst position at TurningPoint Healthcare Solutions, LLC?
Client Analytics Analyst
Who We Are:
TurningPoint Healthcare Solutions is a leader in advanced clinical and technology-enabled complex condition management. TurningPoint provides an innovative suite of specialty care management services and technologies that enable health plans and employers to improve the safety, quality, and affordability of healthcare. Through its platform and specialized team of clinical experts, TurningPoint works collaboratively with providers to deliver optimal care. TurningPoint offers condition-specific, quality-driven, value-based care management services that optimize care from diagnosis and discovery through recovery. TurningPoint’s comprehensive and integrated suite of services enhances the support individuals need, at the time they need it most. Since launching in 2015, TurningPoint has provided support to more than 50 million people nationwide across numerous clinical specialties including musculoskeletal, pain management, cardiology, wound care, ear/nose/throat, and sleep. TurningPoint’s model moves beyond denial-based care to holistic condition management that improves outcomes and reduces cost. TurningPoint is an independent organization, not owned or affiliated with a health plan or provider system.
Position Summary:
The Client Analytics Analyst will be supporting the Analytics team with research and development of new product reporting and analytics, assisting with data migration activities/quality assurance, building new analytics and/or modifying existing analytics, troubleshooting & addressing data/coding problems, and general assistance of projects as needed.
The Client Analytics Analyst will be supporting the Analytics team with research and development of new product reporting and analytics, assisting with data migration activities/quality assurance, building new analytics and/or modifying existing analytics, troubleshooting & addressing data/coding problems, and general assistance of projects as needed.
Responsibilities:
- Partner with internal stakeholders with research and analytics to develop new analytics standards for analytics team for any new company initiatives
- Work closely with IT partners on data quality and architecture to ensure data integrity and optimal structure.
- Research, analyze and make recommendations on administrative, management and procedural practices and other complex business problems
- Lead and manage data validation opportunities to identify and solve issues
- Research and prepare statistical analytics & reports using data from multiple sources: operational, claims and eligibility; Consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making
- Analyze, evaluate and integrate business processes and procedures
- Demonstrate subject matter expertise in the functions and activities of the analytics department and other assigned work units, including applicable laws, rules, regulations, procedures and technical ops
- Ad hoc analytics and reporting duties to meet the needs of company resources and external customers
What we are looking for:
- Experience working with SQL databases and coding
- Proficient in Microsoft Office Suite software (Word, Excel, PowerPoint, Outlook etc.).
- Strong critical thinking and problem-solving skills, excellent analytical skills, and a natural curiosity and desire to know why.
- Precise attention to detail and strong organizational skills
- Effective communication skills, both orally and in writing using language understandable to management and employees
- Ability to work independently with minimal supervision.
Education, Experience and Licensure:
- Bachelor’s degree in Healthcare Analytics, Math/Statistics, or other related quantitative fields.
- Experience as a business/ data analyst, or any other health insurance/ healthcare related environment.
Preferred Skills:
- Knowledge of healthcare data (claims, medical coding, providers, member eligibility, value-based reimbursement etc.) to analyze opportunities and solve issues
- Proficient in visualization tools such as Power BI, SSRS Reports, Tableau, etc.
- Experience with Microsoft SQL Server and/or Databricks
- Experience in statistical software such as R or Python.
TurningPoint Healthcare Solutions is an Equal Opportunity Employer.