Billing Specialist

Who we are:

Better Balance Psychiatry is a clinician-led, integrated mental health group with a mission to expand access to high quality care in underserved markets. Our primary focus is mental/behavioral health and integrative medicine/primary care services.

What are we looking for?

Better Balance Psychiatry is looking for an experienced, compassionate, and skilled billing specialist to support a growing multi-provider practice. This role requires an individual with a high level of organizational, interpersonal, and critical thinking skills, as well as attention to detail, flexibility, and maturity. BBP is seeking an individual with a history of proven success and the ability to work well with medical providers, support staff, and patients in a supportive, enjoyable, and collaborative environment. The ideal candidate has experience with mental health and/or primary care coding, competency with current ICD/CPT codes and excellent communication skills.

• Identify and resolve patient and insurance billing issues.
• Verification of benefits for various service lines.
• Follow-up on denied, appealed and re-consideration of claims.
• Patient AR: collect outstanding accounts, process payments, and discuss insurance & billing questions.
• Update insurance payor information and profiles.
• Support Clinical Staff, Physicians and Front Office Staff with questions regarding insurance policies, authorizations, and payments.
• Understand insurance processes, productivity, aging, and revenue cycle reporting.
• Adhere to HIPAA guideline and patient confidentiality.
• Answer incoming patient and insurance calls.
• Working knowledge of Medicare, Medicaid, Commercial Insurance Payors, Workers Compensation, and Managed Healthcare

Job Requirements:

• High School Diploma or Equivalent.
• Previous experience with medical billing software systems preferred.
• Experience working in a fast-paced medical office environment.

Preferred Education and Experience

• Knowledge of patient registration, charge entry, billing, and medical policies.
• Strong organization, problem-solving and error detection skills.
• Ability to review and interpret patient bills and explanation of benefits (EOB’s)
• Identify incorrect data and have the skills to make the appropriate corrections.
• Independent worker with strong attention to detail.
• Strong interpersonal communication skills.
• Preferred: accredited/certified biller/coder with mental health billing experience.

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Full-Time

Experience:

• Medical Billing: 1 year (Required)