What are the responsibilities and job description for the Credit Associate position at Turtle?
Why Turtle?
At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a reputation for innovation, excellence, and exceptional customer service—and we’re just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day!
About The Role
Turtle is seeking a talented professional in the Credit Associate role in Clark, NJ.
What You’ll Do
We offer a competitive benefits package. Some of which include:
Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated division provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico. Turtle is proud to be recognized by NJBiz as one of New Jersey's Best Places to Work in New Jersey in 2023, and ranked third amongst NJ's Top Privately Held, Women-Owned Companies.
What To Do Next
You can begin by filling out our application online. If you want to learn more about Turtle, please visit our website www.turtle.com or our social medias! LinkedIn: @Turtle Instagram: @TurtleandHughes Facebook: @TurtleandHughes Twitter: @TurtleandHughes YouTube: @TurtleandHughes
Turtle is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a reputation for innovation, excellence, and exceptional customer service—and we’re just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day!
About The Role
Turtle is seeking a talented professional in the Credit Associate role in Clark, NJ.
What You’ll Do
- Contact customers regarding balances due
- Contact customers or salespeople regarding short paid or disputed invoices
- Contact delinquent customers to collect payments Review and address orders on credit hold
- Reduce delinquency and bad debt loss based on periodic credit reviews
- Meet with customers to build relationships and promote better customer service
- Use the lien and bond laws where applicable to help with collections
- Provide support and service for designated branches for credit and collection functions
- Responsible for contacting customers and requesting payment in a timely manner
- Become familiar with tax laws in the applicable states
- Review the aging reports on an ongoing basis
- Make recommendations to restrict accounts when needed
- Ensure credit limits assigned to existing customers are reasonable and supportable
- Plan and maintain a systematic follow up process
- Bachelor’s degree preferred. Degree may be substituted for 3 years relevant experience in credit for the construction and industrial equipment industries.
- Solid understanding of root cause analysis and process improvement concepts
- Good negotiation skills
- Strong Microsoft Excel skills
- Highly detail oriented
- Organized and excellent time management skills a must
- Ability to work in a fast paced environment and handle multiple priorities
- Construction or building material knowledge is a plus
We offer a competitive benefits package. Some of which include:
- 401(k) plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Holidays
- Vacation and Sick Days
- Employee Negotiated Discounts
Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated division provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico. Turtle is proud to be recognized by NJBiz as one of New Jersey's Best Places to Work in New Jersey in 2023, and ranked third amongst NJ's Top Privately Held, Women-Owned Companies.
What To Do Next
You can begin by filling out our application online. If you want to learn more about Turtle, please visit our website www.turtle.com or our social medias! LinkedIn: @Turtle Instagram: @TurtleandHughes Facebook: @TurtleandHughes Twitter: @TurtleandHughes YouTube: @TurtleandHughes
Turtle is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
