What are the responsibilities and job description for the Service Desk Technician position at Turtle?
Turtle & Hughes is seeking an IT ServiceDesk Support Technician who is willing to learn new systems and grow within a busy environment. We are a customer service oriented, team-centered environment.
Why Turtle?
At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a reputation for innovation, excellence, and exceptional customer service—and we’re just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day!
About the Role
Turtle is seeking an IT ServiceDesk Support Technician who is willing to learn new systems and grow within a busy environment. We are a customer service oriented, team-centered environment.
The ServiceDesk Support Technician will support end users throughout our organization, provide maintenance of our environment by analyzing requirements, resolving problems, installing hardware and software solutions.
This position is a full-time, 40 hour per week position based in New Jersey and will include local travel to other locations in the tri-state area and beyond. It requires on-call after hours paid support. The work schedule for this position is flexible and can range from 7 : 00am - 6 : 00pm, Monday - Friday.
This position is a great opportunity to grow and enhance your IT career!
What You'll Do :
- Perform technical support and help desk activities.
Identifies, diagnoses, and resolves technical issues.
Who we are Looking For
What We Offer :
We offer a competitive benefits package. Some of which include :
Who We Are
Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated division provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico. Turtle is proud to be recognized by NJBiz as one of New Jersey's Best Places to Work in New Jersey in 2023, and ranked third amongst NJ's Top Privately Held, Women-Owned Companies.
What To Do Next
You can begin by filling out our application online. If you want to learn more about Turtle, please visit our website
www.turtle.com
or our social medias! LinkedIn : @Turtle Instagram : @TurtleandHughes Facebook : @Turtle and Hughes Twitter : @turtleandhughes
Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
