What are the responsibilities and job description for the Customer Service Assistant - Strasburg position at Tuscarawas County Public Library?
The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Customer Service Assistant at the Strasburg location.
Position(s): Customer Service Assistant – Strasburg
Status: 15 hours per week
Salary: $14.50/hour plus paid holiday, vacation, and sick time
Qualifications: High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available evenings and weekends.
Job Responsibilities: Under the supervision of the Branch Supervisor, the Customer Service Assistant will perform a variety of library procedures; provide high quality customer service, programs, and materials to Library clients; and promotes Library service to all customers. Duties include but are not limited to:
- Provides quality circulation, reference, and reader’s advisory service to customers
- May plan, prepare, present, and/or assist with library programs
- Provides new customers with information about the Library; promotes Library information, services, and programs
- Provides Mobile Services Support
- May prepare and coordinate customer collections
- Interprets customers’ needs and refers them appropriately
- Assists with maintaining a clean and welcoming library environment
Job Requirements:
- Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills
- Computer knowledge including Internet searching, familiar with Microsoft Word, e-mail skills and file management
- Comfortable with Mobile Technology: Tablets, E-readers, Laptop, Digital downloads
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Interested persons should submit a completed job application along with three personal references through the online portal or directly to:
Human Resources Specialist
Tuscarawas County Public Library System
121 Fair Avenue NW
New Philadelphia, OH 44663
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No phone calls, please.
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Job Type: Part-time
Pay: From $14.50 per hour
Expected hours: 15 per week
Benefits:
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15