What are the responsibilities and job description for the Substitute Customer Service Assistant position at Tuscarawas County Public Library?
The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Substitute Customer Service Assistant. The candidate for this position must be willing to work at any of the library’s 5 locations.
Position: Substitute Customer Service Assistant
Status: Hours vary depending on library needs and individual's availability. Daytime availability strongly preferred.
Salary: $13.78 per hour
Qualifications: High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer, and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available daytime, evenings, and weekends.
Job Responsibilities: Under the supervision of the Assistant Director, the Substitute Customer Service Assistant performs a variety of library procedures, including:
- Provides quality circulation, reference, and reader’s advisory service to customers
- Assists customers with the use of technology and electronic resources and devices
- Provides new customers with information about the library; promotes library information, services, and programs
- May assist with library programs
- Addresses customer concerns and complaints; refers them to supervisor/manager when appropriate
- Maintains the orderliness and organization of the collection
- May provide Mobile Services support
- May assist with cargo-related duties as assigned
- Performs other duties as assigned
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Interested persons should submit a completed job application through the portal on our website or directly to:
Human Resources Specialist
humanresources@tusclibrary.org
Tuscarawas County Public Library System
121 Fair Avenue NW
New Philadelphia, OH 44663
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No phone calls, please.
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Job Type: Part-time
Pay: From $13.78 per hour
Expected hours: 1 – 40 per week
Benefits:
- Flexible schedule
- On-the-job training
Shift:
- Day shift
- Evening shift
- Morning shift
- No nights
Work Location: In person
Salary : $14