Director of Service & Maintenance

When you join Tusco, you not only become a member of one of the most respected perimeter security solutions teams, but you also become a member of the Tusco family. If you are motivated to achieve success with a rapidly growing security solutions leader Tusco is interested in you!

Tusco has become an award-winning organization through PERFORMANCE excellence, shared EXPERIENCE, a positive ATTITUDE and trusting RELATIONSHIPS which define our Core Values. If you feel you align with these attributes let’s talk!

We are currently seeking: Director of Service & Maintenance

The Director of Service & Maintenance will plan and oversee the day-to-day activities of the Service and
Maintenance Department, ensuring that the organization is managed and performing efficiently and effectively
and goal and objective are achieved.

Responsibilities

• Responsible for managing the performance of activities of the Service and Maintenance Department.
• Set expectations for team and consistently review/monitor performance and provide feedback for improvements or corrections and motivate team to reach daily/weekly/monthly goals.
• Understand department financials and measure productivity of all department project and operations financial data by analyzing budget versus actual data. Provide monthly and annual
  financial forecasts to company executive team. Responsible for department financial performance.
• Coordinates with other departments such as LC, PS, ES, Huntsville, and Shop to ensure overall success of department and the company.
• Collaborate with company President, Sr. Vice President, and Vice President on setting Service and Maintenance Department goals and vision.
• Oversee Operations Manager, Project Managers, Preconstruction Managers and Estimators within the Service and Maintenance Department.
• Provide support to Estimating team when needed to ensure projects are estimated properly and sold.
• Enforce and communicate processes within the Service and Maintenance Department.
• Identify gaps and opportunities for improvement in Service and Maintenance processes and oversee new processes as required.
• Coordinate with CFO and Administration Department to ensure department supervisors within the Service and Maintenance Department are following processes and communication procedures of the Accounting/Administration departments.
• Help facilitate the balance and open communication within the Service and Maintenance Department regarding workload needs or capacity constraints between Pre-Construction and Operations.
• Review and recommend hiring needs, terminations, or personnel changes, including compensation within Service and Maintenance Department.
• Be a mentor and transfer knowledge to middle management as well as other employees within the Service and Maintenance Department and Company as applicable.
  Other related duties as assigned.

Qualifications

• Ability to be proactive (not just reactive) in finding and solving problems in subordinate
  departments before they become larger problems.
• Excellent managerial and supervisory skills.
• Thorough understanding of practices, theories, and policies involved in business and finance.
• Extensive knowledge of service industry operations.
• Ability to interpret financial data as needed to set operational goals.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Bachelor’s degree in related field or equivalent work experience
• Extensive and diversified background with at least five years of related experience in the service
  and maintenance industry.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 80 pounds at a time.

What we offer

Tusco employees have access to medical, dental, vision, life insurance, 401(k), career development classes, paid time off and many more benefits.

About Tusco, Inc.

Established in 1974, Tusco, Inc. has become one of the nation’s leading and most respected perimeter security solutions contractors, providing sales and installation of crash rated fencing and gates, wedge barriers, bollards, drop arms, structured cabling, video surveillance, and access control systems. Tusco also provides services in systems integration and perimeter security site assessments and consulting.

Our performance history includes job locations that span from West coast to East coast as well as select international sites where we have provided state of the art perimeter security solutions to clients such as government agencies, including the FBI, DEA, and EPA, military bases, data centers, state capitol and federal buildings, universities, industrial facilities, spectator sports venues, office complexes, multifamily unit developments, churches, schools, and many others.