What are the responsibilities and job description for the Bartender/Server position at Tusk and Trotter?
Job Overview:
We are looking for an enthusiastic and experienced bartender to join our team. The ideal candidate will have a passion for providing exceptional customer service and a deep knowledge of cocktails, wines, and spirits. As a bartender, you will be responsible for preparing and serving drinks, creating a welcoming atmosphere, and ensuring that all patrons have a positive experience at our establishment.
Key Responsibilities:
- Greet customers and take drink orders in a professional and friendly manner.
- Mix, garnish, and serve alcoholic and non-alcoholic beverages according to standard recipes.
- Provide recommendations for drinks based on customer preferences.
- Monitor and maintain bar stock, ensuring all beverages, garnishes, and supplies are adequately stocked and organized.
- Check identification to ensure customers are of legal drinking age.
- Handle cash, credit, and debit transactions accurately and efficiently.
- Maintain cleanliness and organization of the bar area, including countertops, shelves, and equipment.
- Follow health and safety regulations to ensure a clean and safe environment for staff and patrons.
- Manage customer inquiries, complaints, and concerns in a timely and professional manner.
- Collaborate with team members to ensure smooth bar operations and excellent customer service.
- Stay updated on new drink trends, bartending techniques, and promotions.
Qualifications:
- Proven experience as a bartender or in a similar role in a fast-paced environment.
- Excellent communication and customer service skills.
- Strong knowledge of drink recipes, bartending techniques, and spirits.
- Ability to work under pressure and multitask effectively.
- Must be able to stand for long periods and lift heavy kegs and boxes.
- Basic math skills for handling transactions.
- Must be of legal drinking age
Preferred Qualifications:
- Certification in bartending or mixology (e.g., TIPS, Responsible Beverage Service).
- Previous experience in a high-volume bar or restaurant setting.
Working Conditions:
- Fast-paced work environment.
- Evening, weekend, and holiday availability required.
- Ability to work in a team and manage customer relations effectively.
Good Gravy Group was founded out of a love for food & drink and the community of Northwest Arkansas. We are located in Bentonville, Arkansas and are focused solely on the NWA region. We provide full-service management, culinary inspiration, and concept development to current and future portfolio companies. We started as a single concept on the Downtown Bentonville square and have grown to six unique restaurants and one ice cream joint. Good Gravy Group is committed to exceptional experiences and lead with explosive flavors. Good Gravy Group owns and operates the following brands:Tusk and Trotter American Brasserie, Trash Creamery, The Bend, High South Catering, and coming in Spring 2024, Brothers Meethouse, Butcher & Pint, and a secondary Tusk &Trotter location.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15 - $17