Field Service Technician - San Jose

A certified “Great Place to Work” and a trusted leader in Industrial Water, our client is searching for a curious, mechanically inclined, and hands-on problem solver to join their growing San Jose-based team as a Field Service Technician. This is not just another job, it’s a career built for someone who loves to tinker, troubleshoot, and fix things. Do you take things apart just to see how they work? Are you the first to jump in when something needs fixing, whether it’s a home appliance, your car, or a DIY project in the garage? If you enjoy solving mechanical and electrical challenges and want to apply that passion to cutting-edge industrial water systems, this is the perfect role for you.

As a Field Service Technician, you won’t be stuck behind a desk, you’ll be hands-on in the field, tackling mechanical and electrical challenges head-on. Your work will involve installing, repairing, and maintaining industrial water treatment systems, ensuring critical infrastructure remains operational. Beyond technical skills, this job requires a strong service-first mindset, you’ll be working closely with customers, explaining and resolving issues, and ensuring they have the best possible experience.

If you are looking for a career where your technical expertise, problem-solving mindset, and hands-on skills will make a direct impact, we want to hear from you ASAP! Experience with plumbing, HVAC, electrical, or pool maintenance? Head to the front of the line!

What You’ll Do as a Field Service Technician

• Receive work orders and head out to install new water treatment equipment, provide preventative maintenance, and respond to emergencies.
• Diagnose and troubleshoot mechanical and electrical systems in the field.
• Perform all required data entry efficiently and accurately.
• Collaborate with cross-functional teams, ensuring seamless customer service.
• Participate in an on-call rotation for after-hours support.

What You Bring

• A naturally inquisitive, DIY mentality. You love taking things apart, fixing them, and figuring out how they work.
• Mechanical and electrical aptitude for troubleshooting general plumbing and/or electrical systems.
• Hands-on experience with plumbing PVC from ¾” to 4”.
• A strong customer service mindset, with the ability to interact professionally with clients, explain technical issues in an accessible way, and ensure their needs are met.
• Basic computer skills for data entry.
• Strong communication, time management, and problem-solving skills.
• Willingness to travel occasionally for overnight work.
• Valid driver's license with a clean record.
• Physical ability to lift and carry up to 70 pounds, operate power tools, climb ladders, and work in various environments.
• High purity water treatment experience preferred but not required.

Our client provides an excellent compensation package including a wage of $34-$42/hour DOE and bonuses/401k/profit-sharing/health benefits plus employee/family appreciation days.