What are the responsibilities and job description for the Field Sales Executive position at TUV Rheinland of North America?
Joining TÜV Rheinland means working for one of the world's leading testing, inspection, and certification service providers with more than 20,000 employees globally. Our employees are our most important asset. That is why we invest in their development and offer competitive pay, multiple health insurance plan options, and a 401(k) with up to 6% company match. At the same time we live an international, team-oriented culture characterized by respect, collegiality and openness. This enables our employees to develop their potential, apply new knowledge and methods directly - and plan a long-term career with real opportunities for advancement.
SUMMARY :
Responsible for the generation of order income and revenue from new and existing large and medium customers mainly through customer visits or industry events. Responsible for a region / area, portfolio or a cluster of customers as defined in the sales plan
PRINCIPAL DUTIES AND RESPONSIBILITIES :
- Meets and exceeds sales targets : generation of order income and revenue from new and existing large and medium customers as defined in the sales plan.
- Develops and maintains a customer focus list (together with Area Sales Manager) by proposing focus customers and business opportunities based on marketing leads, own opportunities, certificate expiry lists, market knowledge etc.
- Identifies solutions for customer needs, if necessary with the involvement of Subject Matter Experts.
- Generates new leads (e.g. on fairs) and converts assigned sales leads generated by e.g. marketing or other channels.
- Executes customer visits and / or visits of industry events.
- Acquires new customers.
- Maintains / grows customer loyalty and ring-fences critical business through regular customer interaction and visits.
- Maintains positive relationships with existing customers to up-sell the service portfolio.
- Recovers lost customers.
- Documents all activities in the relevant TR IT tools (e.g. Salesforce.com).
- Responsible for the on-time delivery, quality and follow-up of the quotation according to the customer needs.
- Follows up on quotations with customer (can be delegated to sales support).
- Conducts the final negotiation of quotation and contracts with the customer in collaboration with relevant stakeholders / P&L responsible persons and in line with TR requirements.
- Supports in the cash collection of unpaid / overdue invoices for the customers for which (s)he is responsible.
- Contact for cross-BF (Business Function) / cross-BS(Business Stream) inquiries from other Sales colleagues.
- Monitors market and competitors.
- Conducts sales analytics in area of responsibility.
- Participates in regular sales reviews with the disciplinary Supervisor.
- Supports the Area Sales Manager in defining the yearly sales plan.
QUALIFICATIONS & REQUIREMENTS :
Knowledge, Skill, & Abilities
Education :
Experience :
PHYSICAL DEMANDS & WORK ENVIRONMENT :
Equipment Used :
Travel Required :
TUV Rheinland North America EEO Statement
As a global business, TUV Rheinland North America relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities in accordance with Title VI and VII of the Civil rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex / gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. TUV Rheinland North America is proud to be an Equal Employment Opportunity / Affirmative Action Employer / Federal Contractor desiring priority referrals of all protected veterans for job openings.
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