What are the responsibilities and job description for the Operations and Certification Specialist position at TUV SUD America?
Full-time exempt position for TUV SUD America Inc. Occasional local and domestic travel may be required. Hours beyond the normal work week may be required to satisfy deadlines.
Roles and Responsibilities:
Recruiting activities for lead auditors/auditors: conduct internet searches, social media platforms and maintain external job postings for lead auditor/Auditor candidates. Pre-screen candidates to prepare for interviews. Support leadership team with additional hiring activities.
Coordinate and maintain onboarding plans. Support training of new employees on internal databases and procedures.
Manage Auditors status in iCert (Standards, EA codes, appointed duration. Maintain auditor qualification records in iCert.
Support tracking of auditor performance tasks such as timeliness of report submission, rejection response and other key audit operations activities that affect timing of certificates.
Responsible for iCERT support to audit staff (reset passwords, upload problems, workflows, etc) as needed. Also responsible for granting or terminating user rights as assigned by Certification Body Manager/Assistant Manager.
Oversee new auditor mentoring program; assign mentoring auditors to new auditors
Maintain monitoring auditing program. Identify auditors and coordinate with customer service to schedule monitoring audits. coordinate review of monitoring results.
Maintain QMS documentation in iCert
Coordinate ANAB witness and office audits. Work with Customer Service to schedule witness audits, provide required documentation to ANAB.
Request pertinent documentation from the client or auditors to aid in audit planning for accreditation witness audits and office audits.
Assist with certification body/Operations activities and Improvement Projects.
Maintain and manage external accreditation databases, examples ( EQM, SQF, OAISIS, TIA)
Maintain Cert body auditor forum teams page, send out CB alerts and CB news to identified TUV SUD recipients.
Administer SQF program; coordinate technical reviews/Veto reviews
Other activities as designated by Certification Body Manager/Assistant Certification Body Manager
Education and Experience:
10 years work experience in the Management Systems Certification business or similar / related field.
Skills:
Computer Proficiency
Excellent Project Management Skills
Excellent Communication Skills
Experience with Management System Standards
Excellent interpersonal skills
Equal Opportunity Employer - Disability and Veteran
TUV SUD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.
For more information on applicable equal employment regulations, please refer to the following:
Paid vacation time
Wellness benefits
Family care benefits
Sick leave
Long-term-service awards
Retirement savings plans
Flexible working hours
free parking spaces
Employee events
Structured professional development
Attractive business travel conditions
Competitive compensation
Full time / permanent
remote
Home Office
United States
Other Target Groups
Professionals 6 - 10 years of experience
143394
TUV SUD Recruiting
1-800-888-0123careers.us@tuvsud.comAt TUV SUD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TUV SUD.
Established more than 150 years ago in Germany, TUV SUD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. For over 30 years, throughout 33 locations, it is TUV SUD America's priority to create a safer future. To protect people, property and the environment from technology-related risks; we drive consumer protection, digital transformation, sustainable development, and urbanization.
TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.
