What are the responsibilities and job description for the Sales Operations Assistant position at TUV SUD America?
Position Summary:
This role reports to and works very closely with the Manager, Sales and Support Services and all Client/Account Executives domestically and internationally. The Sales Operations Assistant must provide superior client service by identifying client and prospect needs in support of CE's and AE's and following through to completion while keeping all parties informed throughout the process.
Responsibilities:
Responsible for generating reports from Proposal Log/CRM - Bowler, Significant Wins, YTD Bookings Data, Project Services, Arc Flash, and Accepted Sales for Marketing department.
Responsible for Prop Log/CRM sales data entries and updates
Responsible for Client Relationship Team Funnel data entries and updates
Responsible for CRM data entries of sales and account information
Responsible for Client Reference Log data entries and updates
Support Client/Account Executives in initiating and completing request for proposals (RFP), presentations, and stewardship reports
EDA entry and GRIPPS setup (new, renewal, carryover)
Prepare contract/ Addendum/ Appendix A
Support TNE billing, tracking, and invoice requests
Maintain internal communication documents
Update and keep track of various sales/account management documents
Assist in the development and proofreading of GRC client and external Presentations/ Proposals
Update/Assist with Brand Refresh on Marketing Materials, Sample Reports, Sales Tools, etc.
Research companies and obtain info to support the sales process
Participate in various projects, as needed
All other administrative supports as needed
Understand GRC internal systems and applications
Education and Experience:
Bachelor's degree in Business/Management related field, or equivalent experience
CRM experience a plus
Specific Skills, Knowledge and Abilities:
Excellent computer skills with proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Excellent organization and communication skills (written and verbal)
Ability to multi-task, prioritize, and manage time effectively
Ability to understand RFP requirements for detail-focused preparation of pricing, proposal, and presentation documents
Reliable - able to work independently and collaboratively Motivated - energetic, proactive, creative self-starter, and a team player with integrity
Confident - able to take a task and complete using good judgment and sound reasoning
Fundamental competencies form the foundation for individual and organizational success in TUV SUD and apply to all employees and showcase behaviors aligned to TUV SUD values and culture cornerstones:
Communication
Collaboration
Customer Orientation
Self-Management
Personal Attributes: Personal attributes as are a combination of mindset, attitude, and behaviors applicable to any TUV SUD employee.:
Assertiveness
Commitment
Empathy
Resilience
Interpersonal Skills: Interpersonal skills relate to skills used by a TUV SUD employee when interacting with others in order to get the job done:
Active Listening
Conflict Management
Cross-Cultural Communication Skills
Establishing Trust
Influencing
Knowledge Management
Language Skill
Negotiating
Networking
Presentation Skills
Delegation
Analytical Ability: Analytical abilities relate to the aptitude to see patterns, trends and information, thus drawing meaningful conclusions to help overall individual and organization productivity and success.
Decision Making
Out of the Box Thinking
Problem Solving
Solution Orientation
Transdisciplinary Thinking
Business-related Skills: Business-related skills are those that can enable a TUV SUD employee to fulfil business needs of their job.
Business Acumen
Consulting Skills
Cross Selling
Digital Literacy & Cybersecurity
Financial management
Project Management
Equal Opportunity Employer - Disability and Veteran
TUV SUD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.
For more information on applicable equal employment regulations, please refer to the following:
Paid vacation time
Retirement savings plans
Wellness benefits
Long-term-service awards
Competitive compensation
Flexible working hours
Home office
Family care benefits
Structured professional development
Sick leave
Full time / permanent
remote
Woodbridge
United States
Other Target Groups
Professionals 3 - 5 years of experience
144216
TUV SUD Recruiting
1-800-888-0123careers.us@tuvsud.comAt TUV SUD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TUV SUD.
Established more than 150 years ago in Germany, TUV SUD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. For over 30 years, throughout 33 locations, it is TUV SUD America's priority to create a safer future. To protect people, property and the environment from technology-related risks; we drive consumer protection, digital transformation, sustainable development, and urbanization.
TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.
