What are the responsibilities and job description for the Director Of Operations position at TVS SUPPLY CHAIN SOLUTIONS NORTH AMERICA, INC.?
Summary The Director of Operations will be responsible for all aspects of business operations for multiple warehousing, assembly, and logistics centers.
This role will have direct client interaction and management oversight regarding safety, quality, customer satisfaction, manpower, cost and sales.
This role will be responsible specific sites identified by any combination of customer, geography, and capability.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Develop, implement, and measure short-term, intermediate and long-term operational plans.
Direct and manage TVSs growth strategy based on client, geography, and capability Ensure management review metrics are being met at the established minimum standards and develop / incorporate a strategy to drive the results for continual improvement.
Manage customer relations and ensure that company and customer requirements are met including safety, productivity, new process introduction, and quality Ensure compliance with company values, policies, procedures and associate programs such as safety, productivity, quality, and associate engagement Oversee and direct communication and problem resolution with core customers Enforce and assess contractual obligations ensuring key performance indicators are met by both the service provider and the client.
Financial management of the operational business units ensuring attainment of established financial budgets and forecasts.
Develop strategic growth plans and annual operating budgets Partner with Human Resources to maintain positive associate relations and a culture of high associate involvement Coach, monitor, develop and empower direct reports to help drive company objectives Partner with the Plant Managers, General Managers, Operations Managers and Human Resources to resolve precedent setting decisions Monitor and advise plant management with regard to operational and strategic decision making Mentor and provide leadership development opportunities for managers and associates Competencies LeadershipContract ManagementOrganizationCommunication ProficiencyDecision MakingProblem Solving / AnalysisInitiativeSense of urgencyResults DrivenAdaptability Work Environment This job operates in warehouse environment, which is subject to seasonal temperatures and regular exposure to forklift traffic.
Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
While performing the duties of this job, the associate is regularly required to talk or hear.
The associate may occasionally be required to lift 51 pounds, anything greater than 51 pounds requires assistance.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Proper lifting techniques are required.
Position Type / Expected Hours of Work Full Time.
Schedule flexibility for extended or unplanned work hours is required.
Travel Travel is required between locations assigned.
International travel between the United State and Mexico is required.
Required Education and Experience Any combination of experience and education that would likely provide the required knowledge and abilities.
Bachelor's degree in Business or related field is required (Master's degree preferred)Minimum of 10 years Operations ManagementMinimum of 10 years in a distribution and manufacturing environmentMinimum of 3 years in transportation and truckingExperience developing budgets and managing a P&LExperience in managing multiple facilities requiredSix Sigma and Lean Certification is a plusDemonstrated experience working within a global business Additional Eligibility Qualifications Understanding of ISO / TS Quality Management SystemsProficiency with Microsoft Office Suite including Excel, Word and Power PointWMS and AutoCAD experience is a plusAbility to influence decisions through interpersonal skills versus power of positionExcellent analytical and data presentation skillsDelivery of demanding performance and financial targets, including budgetary cost control Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job.
Duties, responsibilities and activities may change at any time with or without notice.
