What are the responsibilities and job description for the Repair Technician position at TVS SUPPLY CHAIN SOLUTIONS NORTH AMERICA, INC?
About SPC: As part of the TVS SCS Group, SPC International Inc. repairs, refurbishes, and re-markets electronic equipment in the EPOS, banking, and IT markets. We are committed to ensuring operational efficiency through structured processes and quality-driven work instructions.
Summary
The Repair Technician is responsible for the disassembly, inspection, maintenance, and reassembly of customer equipment, ensuring that all repairs and upgrades meet quality standards. The role requires proficiency in the use of repair tools and techniques.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Disassembly, Inspection, Repair and Reassembly: Perform the disassembly, inspection, cleaning, and reassembly of customer equipment. Replace broken or worn components and implement upgrades as required. Proficiency in troubleshooting digital and analog circuit designs, reading schematics, and experience with desoldering and replacing electronic components is preferred.
- Documentation and System Updates: Accurately update job details in the SAP tracking system, ensuring part number verification, documentation of used components, and a detailed assessment of completed repairs.
- Collaboration with Quality Assurance: Work closely with the QA technician/manager to identify and resolve any outstanding quality issues, providing effective solutions that benefit both the company and the customer.
- Independent Work in Dynamic Environment: Ability to work autonomously in a fast-paced environment, meeting deadlines and adjusting to changing requirements.
- Tool and Equipment Maintenance: Maintain tools and equipment in a clean, orderly, and safe condition, ensuring proper functionality and longevity.
- Workplace Organization: Maintain a clean and organized workspace to enhance efficiency and minimize repair turnaround times. Responsible for the accountability and proper use of tools and equipment provided by the company.
- Compliance with Quality Standards: Adhere to the company's Quality Management System, ensuring all work aligns with organizational quality standards.
Qualifications and Preferred Skills
- High School Diploma or equivalent required
- Background in electrical and/or mechanical repair
- Strong work ethic and attention to detail
- Ability to follow established processes and procedures
- Excellent communication and organizational skills, with the ability to work well within a team environment
- Additional technical training or certifications in electrical or mechanical repair preferred
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
TVS SCS NA is committed to cultivating a diverse and inclusive culture as an EEO employer. The TVS SCS NA team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law within any employment practices. We are pleased to provide reasonable accommodations to applicants; please contact [Hope Molyneaux, JMolyneaux@tvsscs.com] to request a reasonable accommodation. The employee selected for this role must be able to perform the position's essential functions satisfactorily. If requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
TVS SCS NA complies with the CPRA: CALIFORNIA PRIVACY NOTICE
https://www.tvsscs.com/wp-content/uploads/securepdfs/2023/02/CALIFORNIA-PRIVACY-NOTICE-1_18_23.pdf
