Demo

Processing Team Assistant & Workflow Coordinator

Twenty First Services
Baton Rouge, LA Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/4/2025

About the Job

Twenty First Services is a family-owned, regional insurance inspection firm. Founded in 1980, we currently provide personal and commercial lines inspections for both carriers and MGAs, which include underwriting information, loss prevention, safety measures, mitigation reporting, safety suggestions, loss controls and property valuations. Our services aid insurance carriers in reducing losses and improving loss ratios.

We are currently looking for a full time assistance to work with our Texas team. If you are a reliable, motivated team player with strong communication skills, then this is the job for you. Prior insurance industry experience is a plus but not a requirement. All training is provided. We are planning to start someone 3 / 1 / 25.

This is an entry level position which will pay $17 per hour with 10 days PTO. The position will be in our Baton Rouge office. There are no other benefits associated with this entry role.

Depending on your success in the role, we work to promote from within when filling positions in the future.

How will you contribute to what we do?

  • Your role primarily focuses on communication with field staff, working to create a flow of communication between field staff and our clients. Through this process, you will contact trouble accounts and insurance agents writing the accounts.
  • Your secondary focus is processing incoming inspection reports submitted by our field staff in Texas.
  • Teams are typically broken down into three roles :

Profit Center Leader : Recruiting, training, client communication / relations.

  • Senior Processing Assistant : Bulk reviewing
  • Junior Processing Assistant : Bulk communication
  • What skills are necessary for success?

  • You are analytical and detail-oriented, which allows you to expertly review submitted reports for accuracy and completion.
  • You have strong written communication skills, which allow you to clearly compose, proofread and edit documents.
  • You are an excellent communicator with a passion for people and strong interpersonal skills. You have the ability to gain confidence of field staff and clients by responding to requests promptly and accurately.
  • You embrace working independently while also being successful in a team environment.
  • You provide the team with reliability and a consistent schedule, which allows team members to plan field work accordingly.
  • Who will you work with?

  • Your role primarily includes collaborating within the Texas team, as well as our Baton Rouge office, field staff, and clients.
  • About Twenty First Services

    We are a regional insurance inspection firm, that has been family owned since 1980. We operate in the southeastern region. Over our 40 year history we have become known for our relationships with both clients and inspectors in the field. We take the relationships in the field very seriously and work to make every inspector the best they can be.

    Our goal is to bring professionalism back to the inspection industry, and increase the pay rates whenever we can. We feel that creating an environment where someone can provide for themselves, yet still have schedule flexibility will create an enjoyable work environment for everyone.

    http : / / wp.twentyfirstservices.com /

    About Twenty First Services :

    We are a regional insurance inspection firm, that has been family owned since 1980. We operate in the southeastern region. Over our 40 year history we have become known for our relationships with both clients and inspectors in the field. We take the relationships in the field very seriously and work to make every inspector the best they can be. Our goal is to bring professionalism back to the inspection industry, and increase the pay rates whenever we can. We feel that creating an environment where someone can provide for themselves, yet still have schedule flexibility will create an enjoyable work environment for everyone.

    Salary : $17

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