Officer II - Patrol

Description

TWENTY-NINE PALMS BAND OF MISSION INDIANS

Summary

This position is responsible for protecting all Tribal property against fire, theft, vandalism, and illegal entry by performing standby and security functions. May respond to medical situations and render preliminary first aid to patrons and employees. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Essential Duties And Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Provide general security services for the protection of tribal members, tribal property, guests, and employees.
• Document suspicious persons and/or activities on prescribed departmental forms.
• Perform gaming related standbys, carries out chip transfers, and stands security posts.
• Inspect assigned areas for security and/or safety breaches and report any potential situations to Sergeant.
• Sound alarm or call police or fire department by telephone in case of fire or presence of unauthorized persons.
• Record data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.
• Regulate vehicle and pedestrian traffic at Casino to maintain orderly flow.
• Provide preliminary first aid instructions before paramedics arrive.
• Issue and receive security passes and maintain visitor log.
• Possesses knowledge of Casino services and promotions and the location thereof.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.
  
  

Supervisory Responsibilities

This job does not require supervisory duties.

Qualifications

EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):

• Must possess a high school diploma or equivalent.
• Should possess 1-year related experience and/or training; or equivalent combination of education and experience.
• Prior law enforcement or patrol experience highly preferred.
  
  

CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:

• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must have a valid California Driver’s License
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.
• Must obtain and maintain CPR First Aid Certification and AED
• Must possess and maintain a Bureau of Security and Investigative Services Guard Card.
• Must possess and maintain a Bureau of Security and Investigative Services Exposed Firearms Permit.
• Must possess a Baton certification.
• Must possess a Pepper Spray certification.
• Must be able to complete the Department training program.
  
  

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises, recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.
  
  

INDIAN PREFERENCE ACT:

The Twenty-Nine Palms Band Of Mission Indians Has a Resolution On File With Human Resources To Ensure That Indian Preference Will Be Adhered To In The Following Order In Accordance With IPA

• Tribal Members
• Other Native Americans
• All other ethnic groups