Sergeant

Description

Summary

This position is responsible for supervising all as a unit or section. They are distinguished from the Public Safety Captain in that they are assigned overall responsibility for a division.  At times may be assigned as a division Sergeant responsible for a division within the department.  Direct and coordinate operation activities and initiatives of all public safety force. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Essential Duties And Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Lead by example and carry out our Five Star Experience to Guests and all Team Members by fulfilling our Mission Statement, Service Promise and following department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Continually coach and support Team Members to ensure they have the skills, tools and resources to successfully complete their jobs, including the delivering of the Five Star Experience expectations.  
• Conduct roll call of subordinates. 
• Relay orders and messages from superior. 
• Inspect police logbooks to ascertain that information is recorded in conformance with regulations. 
• Assists subordinates in performance of duties. 
• Record information identifying arrested suspect in logbook and advises prisoner of charges. 
• Perform inspection tours of police beats. 
• Receive, investigate and make proper disposition of complaints. 
• Assign, review, evaluate, correct, and forward criminal, injury, traffic and miscellaneous incident reports.  Responsible for final disposition and filing of all related case reports at the discretion of the Public Safety Director or established policy. 
• Assist the Public Safety Director in carrying out projects and tasks requiring advanced knowledge of and/or experience in specialized areas including patrol, traffic, investigations, deployment strategies, crime prevention, data collection and special programs. 
• Assume command and management of crime scenes, emergency situations, sectors, and areas when required of a Senior Staff Sergeant. 
• Supervise special teams, details, and task forces. 
• Evaluate practices, standards, and regulations; submits reports for change, review, and/or modification.
• Serve as technical advisor to Sergeant under his/her command.
• Recommend budgetary items for capital expenditures and monthly budgetary management within areas under his/her command. 
• Maintain excellent communications with all Directors and Managers.
• Implements approved departmental policies and procedures.
• Ensure the budget for the department is monitored and adhered to.
• Prepare necessary data for the budget in area of responsibility.
• Keep abreast of competitive changes including industry trends and local competitive set.
• Develop, maintain and nurture a positive work environment.
• Responsible for maintaining a disciplined environment and implement practices that promote safety, quality and productivity.
• Supervise training, assignments and development of subordinates.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Able to make difficult decision in a fair and honest manner.
• Strong verbal and written communication skills.
• Perform any other duties that may be assigned from time to time.

Supervisory Responsibilities

Supervise directly and indirectly all employees of the Public Safety Agent Department. Adhere to the Tribal organization’s policies, procedures and applicable laws.

Responsible for the overall direction, coordination, and evaluation of this unit.

Carry out supervisory responsibilities which include but are not limited to: interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

Education And Experience (Must Be Documented)

• High School Degree (or GED)
• Two (2) years (or equivalent) supervisory experience.

Certification, Licenses And Any Additional Requirements

• Must pass periodic random drug screens. 
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.
• Must obtain CPR, First Aid and AED Certification upon hire
• Must possess and maintain a current Bureau of Security and Investigative Services (BSIS) Guard Card
• Must possess and maintain a current Bureau of Security and Investigative Services (BSIS) Firearms Permit
• Must possess and maintain a current Baton Permit
• Must possess and maintain a current Chemical Agent Permit

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 75 pounds and/or push, pull up to 150 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods. 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

Indian Preference Act

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

                                         1.  Tribal Members

                                         2.  Other Native Americans

                                         3.  All other ethnic groups