What are the responsibilities and job description for the Property Manager: Indianapolis, IN position at TWG | Development, Construction, & Management?
Job Title: Property Manager
Reports To: Regional Manager
Supervises: Leasing Specialist and Maintenance Staff
Who is TWG?
Founded in 2007 and headquartered in Indianapolis, IN TWG is a fully integrated real estate development company specializing in commercial, market rate, affordable and senior housing developments across the country. TWG is made up of three divisions: Development, Construction, and Property Management. We manage more than 10,000 units in 18 states. TWG is built around one core philosophy: Together, We Grow.
Why you will be PROUD to Join TWG?
You will be joining a team dedicated to achieving our core mission of providing quality housing for all. We are seeking talented Property Management Professionals who are interested in growing their career and helping us drive our mission forward. In return, we offer competitive salaries, career advancement opportunities and a complete benefits package.
We can’t grow without you!
Our team members are our greatest strength. We invest in our employees, so you have an opportunity to grow your career with us. If you are tenacious, honest, forward thinking, and believe we are strongest when we work together then TWG is the place for you!
Property Manager Objectives:
- Oversee and manage the financial and operational components of property.
- Achieve targeted resident satisfaction through customer service to attain greater resident retention.
Essential Duties:
- Communicate operational and financial risks to Regional Manager and establish corrective action plans.
- Create positive and supportive environment for staff, residents, visitors, and property associates.
- Post and collect rent for property.
- Maintain occupancy, drive renewals, and overall resident satisfaction.
- Monitor delinquency.
- Ensure all property activity is recorded in Onesite/ RealPage software.
- Communicate and work closely with accounting for all property needs.
- Communicate and work closely with internal compliance department for recertifications, file audits, etc.
- Implement and monitor resident retention program.
- Train and mentor team members to ensure they understand policies, procedures and protocols to perform daily responsibilities.
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
- Experience leading a team required.
- Comprehensive knowledge of tax credit real estate market conditions and trends.
- At least 3 years of property management experience.
- Knowledge of computer software, specifically Microsoft Excel and Microsoft Word.
- OneSite/ RealPage software experience preferred.
- Ability to work on some weekends required.
- Excellent time management, organizational and written skills.
- Strong supervisory skills and ability to meet deadlines.
- Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
- Good human relation skills demonstrating the ability to deal with residents, peers and supervisors.
- Ability to work in fast-paced environment while remaining conscientious and adhering to policies and procedures.
- Must have valid driver’s license and pass criminal background check.
Disclaimer: TWG participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.
