What are the responsibilities and job description for the Assistant Manager position at Twice Daily?
Freshen Up Your Career in Retail Leadership!
At Twice Daily, we are a part of your community, and for hundreds of local workers, we are a first job, a fresh start, and a future career path. Twice Daily is continuing to build out an amazing team of Assistant Managers, and we want you to be a part of it. We have been recognized as a top employer for the last 6 years in a row, so join us to keep the streak alive!
To be a successful leader with us, you must be adaptable, accepting, and accountable.
Summary:
The Assistant Manager (AM) assists the General Manager (GM) in leading and coaching team members to maximize the guest experience. The AM has total accountability for the operation of the store in the GM's absence. Assistant Managers are our pool of future senior operations leaders.
When You Work:
Day Shift: 6 AM - 2 PM (1st Shift)
Evening Shift: 2 PM - 10 PM (2nd Shift)
Overnight Shift: 10 PM - 6 AM (3rd Shift)
Weekend Availability Expected
Overtime Availability (Optional)
What We Need:
- 18 years of age.
- 2 years' experience in the retail, food service, or hospitality industries.
- Must be able to serve guests, communicate, and handle cash transactions effectively.
- Must be accountable, reliable, and punctual.
- Must have sufficient visual ability to check identification and process credit cards.
- Must be able to lift/stock inventory weighing up to 50 pounds (e.g., cases of milk, beer, soda).
What's Available for You:
- Weekly Pay
- Quarterly Bonus Potential
- Ongoing Leadership Development & Training
- 401K Matching
- Affordable Healthcare Insurance
- Paid Time Off
- Healthy Meal Perks
- Fuel & Store Discounts
- Tuition Reimbursement up to $2500
- Pet & Life Insurance Programs
- Aggressive Referral Bonus Program
- Internal Preference for Promotions
What You Will Be Doing:
- Supervising all aspects of store operations in the absence of General Manager.
- Ensuring "best in class" service is extended and delivered to all Twice Daily guests.
- Serving as a retail ambassador for the Twice Daily brand.
- Developing a passion for the Twice Daily offering and culture in self and others.
- Acting as a role model for all elements of the Twice Daily culture and core values.
- Training, developing, and leading team members to go above and beyond for each guest.
- Providing daily coaching to individual staff on their roles in delivering the Twice Daily store culture and values.
- Ensuring all "fresh all day" products are produced, merchandised, and maintained according to Twice Daily standards.
- Ensuring all required inventory levels, freshness, and product rotation standards are maintained.
- Maintaining all Twice Daily interior and exterior image standards.
- Performing basic math functions to collect payments, make accurate change, and maintain an accurate cash drawer.
- Keeping the store clean and orderly, including bathrooms and fuel dispensers.
- Participating in stocking of items and marketing promotion efforts.
- Memorizing product locations throughout the store and guiding customers while providing suggestions as needed.
- Assisting General Manager in hiring activities.
- Participating in employer branding and recruitment marketing programs.
- Reporting to work on time, ready to work the scheduled shift.
Things We'd Prefer:
- Associates degree in Business Administration, Marketing, Hospitality, or a related field.
- Prior experience in C-Store and/or food service environments.
- Prior supervisory experience.
- Experience working with Microsoft Suite of products.
- Desire for a long-term career in retail services.
- Bilingual applicants are encouraged to apply.
Who We Are:
Our parent company, Tri Star Energy, is a growing local family-owned company with over 2.5K employees and nearly 200 locations based in Nashville, TN. With Wholesale, Commercial, and Retail Convenience Store services, we are a premier convenience retailer and one of the leading fuel providers in the Southeast. Our retail brands are well known throughout the region for providing a differentiated food and fuel experience that is second to none for our #1 priority: our Guests.
Tri Star Energy's mission is "To build lasting relationships by serving our community." Join our awesome team today and help set a new bar for an industry on the rise!
Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.
