What are the responsibilities and job description for the Retail Store Associates position at TwilightHouse of Salem?
```Duties:```
- Provide exceptional customer service to all customers
- Assist customers in finding and selecting products that meet their needs
- Upsell and cross-sell products to maximize sales opportunities
- Process customer transactions accurately and efficiently using cash registers or POS systems
- Maintain a clean and organized sales floor, including restocking shelves and arranging merchandise displays
- Answer customer inquiries and resolve any issues or complaints in a professional and timely manner
- Stay up-to-date on product knowledge and promotions to effectively assist customers
- Crowd control
``` Requirements:```
- Previous experience in retail sales or customer service is preferred
- Strong communication skills, both verbal and written, in English.
- Excellent interpersonal skills with the ability to build rapport with customers
- Basic math skills for cash handling and retail calculations
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong time management skills to prioritize tasks effectively
- Flexibility to work evenings, weekends, and holidays as needed
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.
Summary
As Retail Store Associates, you will be integral to the success of our store by utilizing core skills such as stocking, POS operations, and providing exceptional customer service. Your basic math and cash handling proficiency will ensure smooth transactions and accurate inventory management. With premium skills in technology sales and multilingual abilities, you will have the opportunity to enhance the customer experience and drive sales. Your relevant skills in time management and organizational abilities will enable you to thrive in a fast-paced retail environment. Join our team and be a valuable asset in delivering top-notch service and maximizing customer satisfaction.
Job Types: Part-time, Seasonal, Temporary
Pay: From $17.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
Experience:
- Time management: 1 year (Preferred)
- Cash handling: 1 year (Required)
- Stocking: 1 year (Preferred)
Ability to Commute:
- Salem, MA 01970 (Required)
Ability to Relocate:
- Salem, MA 01970: Relocate before starting work (Required)
Work Location: In person
Salary : $17