What are the responsibilities and job description for the Commercial Contract Manager position at Twilio?
See yourself at Twilio
Join the team as Twilio's next Commercial Contracts Manager .
Who we are
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
About the job
We are looking for a Commercial Contracts Manager to join our Procurement & Real Estate Legal function, supporting the Global Procurement organization across all categories of spend (technology, professional / consulting services, extended workforce / HR, travel / meetings / events). In this role, you will be a member of our Procurement Legal function, which currently consists of four legal professionals. You will directly support Twilio's Global Procurement team by reviewing and vetting requests for legal support on all commercial contracts-related matters and advancing those requests to deal closure.
Responsibilities
In this role, you'll :
- Advise, draft and negotiate a variety of : (a) technology contracts, including software-as-a-service (SaaS) agreements, IT services agreements and software licenses; (b) professional services, consulting services and business process outsourcing contracts; (c) commercial agreements, including supply / purchase contracts, services agreements and non-disclosure agreements; and (d) data contracts, including hosting agreements, data processing agreements, data security agreements, etc.
- Independently negotiate MSAs, SOWs and NDAs on Twilio's template and vendor's template
- Draft and negotiate non-standard contractual terms and language from scratch into MSAs and SOWs
- Be an operational expert on Twilio's Global Procurement contracting processes
- Serve as a point of contact to provide commercial contracts-related education and process guidance to your Global Procurement clients
- Contribute to your knowledge and learnings from novel situations to the Global Procurement Playbook
- Provide support on a variety of ad-hoc operational projects and tasks
- Develop, assist and provide training and enablement resources to Global Procurement clients
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required :
Desired :
Location
This role will be remote - US.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions .
The estimated pay ranges for this role are as follows :
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until April 10, 2025 but may change based on business needs.
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com .
Salary : $122,600 - $153,200
