What are the responsibilities and job description for the Front of House Manager position at Twin Arch Tavern/ Mount Airy Inn/ New York J&P?
Overview
Front of House Manager, Full Time & Part Time- Multiple Locations
(Twin Arch Tavern, Mount Airy Inn, New York J&P Mount Airy, New York J&P Spring Ridge)
Are you an experienced and passionate restaurant professional looking to take the next step in your career? The Illiano Group is seeking a Front of House Manager to join our team and oversee operations at our well-established restaurants in the Mount Airy and Frederick areas.
About Us
We operate a family of popular restaurants including Twin Arch Tavern, Mount Airy Inn, New York J&P Mount Airy, and New York J&P Spring Ridge. We pride ourselves on great food, exceptional service, and a welcoming atmosphere for all our guests.
Duties
- Lead and manage front-of-house staff, ensuring exceptional customer service at all times.
- Conduct staff training sessions to enhance team performance and service quality.
- Oversee daily operations including seating arrangements, reservations, and guest interactions.
- Collaborate with kitchen management to ensure smooth communication between front and back of house.
- Manage banquet services and events, ensuring all details are executed flawlessly.
- Monitor inventory levels for bar supplies and coffee products, placing orders as necessary.
- Handle customer inquiries and complaints professionally to ensure satisfaction.
- Implement health and safety regulations throughout the dining area.
Experience
- Proven experience in a management role within the food industry, preferably in a restaurant or quick-service fast food environment.
- Strong background in customer service with the ability to resolve issues effectively.
- Experience with shift management and scheduling for front-of-house staff.
- Knowledge of bartending practices and coffee preparation is highly desirable.
- Familiarity with banquet services is a plus.
- Excellent communication skills with the ability to motivate and lead a diverse team.
Join us in creating memorable dining experiences while leading a passionate team dedicated to excellence!
Job Types: Full-time, Part-time
Pay: $16.00 - $22.00 per hour
Shift:
- Day shift
- Evening shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Mount Airy, MD 21771 (Required)
Ability to Relocate:
- Mount Airy, MD 21771: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $22